At a Glance
- Tasks: Take inbound calls, respond to enquiries, and close sales while delivering outstanding customer service.
- Company: Award-winning company in Warrington offering DNA and drug testing services.
- Benefits: Competitive salary, pension scheme, cycle to work, and enhanced parental leave.
- Other info: Permanent role with opportunities for personal and professional growth.
- Why this job: Join a growing team and make an impact in a dynamic sales environment.
- Qualifications: Proven telephone sales experience and excellent communication skills.
The predicted salary is between 26458 - 35000 £ per year.
The Company
We are a well-established, award-winning company, based in Warrington, offering DNA, drug and alcohol testing services to the legal community, members of the public and companies across the UK and internationally. We are going through an exciting period of growth and have recently launched some new products, so our team now needs to expand and recruit an Inbound Sales Executive. This role is offered on a full-time basis.
The Role
- Reporting to the Sales Manager you are responsible for:
- Taking inbound calls and responding to online enquiries, understanding customer requirements and presenting appropriately to make a sale.
- Conduct calls in line with company call quality framework.
- Identifying and acting on selling, up-selling and cross-selling opportunities.
- Delivering outstanding customer service.
- Maintaining and developing a rapport with existing and new customers via telephone calls and online.
- Negotiating the terms of an agreement and closing sales.
- Reviewing own sales performance and aiming to meet/exceed company targets and personal KPI's.
- Managing own pipeline of opportunities to close.
- Responding to leads in a timely manner.
- Review the competition and be aware of industry trends.
- Some customer service administration work.
The Person:
- Driven, ambitious, with proven sales experience in telephone sales, in a fast-paced environment.
- Outstanding customer focus.
- Accurate keyboard skills and previous experience of Microsoft Office, Word and Excel.
- A self-starter with excellent organisational, communication (verbal and non-verbal) and interpersonal skills.
- Excellent attention to detail.
- A professional telephone manner.
- A target driven dynamic approach.
- Ability to deliver a high level of customer care.
- Ability to work on own initiative and also be an excellent team player.
- Flexible attitude.
The role is permanent.
Benefits:
- Salary from £26,458.00 (dependant on experience) OTE £35K+
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free, on-site parking
- Health
Inbound Sales Executive employer: AlphaBiolabs
Join our award-winning team in Warrington, where we pride ourselves on fostering a dynamic and supportive work culture that prioritises employee growth and development. As an Inbound Sales Executive, you will benefit from competitive salaries, a comprehensive pension scheme, and enhanced parental leave, all while contributing to our exciting expansion in the DNA and drug testing industry. With a focus on outstanding customer service and a collaborative environment, this is an excellent opportunity for driven individuals looking to make a meaningful impact in their careers.
