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- Tasks: Handle customer queries about water and air quality testing with precision.
- Company: Leading scientific testing company in the UK with a focus on quality.
- Benefits: Full-time role with rotational shifts and a dynamic work environment.
- Why this job: Join a team that makes a difference in environmental quality and customer satisfaction.
- Qualifications: Strong communication skills, teamwork, and attention to detail required.
- Other info: Exciting opportunities for growth in a fast-paced industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading scientific testing company in the UK seeks candidates for customer service roles. The ideal candidates will ensure accurate handling of customer queries regarding water and air quality testing.
Responsibilities include:
- Managing communications with clients
- Tracking sample logs
- Delivering reports
Excellent communication, teamwork, and attention to detail are vital. The role is full-time with rotational shifts, providing a dynamic work environment.
Customer Liaison Specialist – Water & Air Testing in Slough employer: Alpha Scientific
Contact Detail:
Alpha Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison Specialist – Water & Air Testing in Slough
✨Tip Number 1
Make sure you know the ins and outs of water and air quality testing. Brush up on common queries customers might have, so you can show off your knowledge during interviews. We want to see that you’re not just a people person, but also someone who understands the science behind our services.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate customer interactions. This will help you feel more confident when discussing how you’d handle client queries and ensure you come across as approachable and knowledgeable.
✨Tip Number 3
Don’t underestimate the power of teamwork! Be ready to share examples of how you’ve worked well in a team before. We love candidates who can collaborate effectively, especially in a dynamic environment like ours where communication is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Customer Liaison Specialist – Water & Air Testing in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills related to water and air quality testing. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our mission at StudySmarter. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves managing client communications, make sure your application reflects your excellent communication skills. We love clear and concise writing, so keep it straightforward and engaging!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Alpha Scientific
✨Know Your Stuff
Make sure you brush up on the basics of water and air quality testing. Familiarise yourself with common queries customers might have and be ready to discuss how you would handle them. This shows that you're not just interested in the role, but that you understand the industry.
✨Show Off Your Communication Skills
Since this role is all about managing client communications, practice articulating your thoughts clearly and concisely. You might want to prepare a few examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to communicate effectively under pressure.
✨Team Player Vibes
Highlight your teamwork experience during the interview. Think of specific instances where you collaborated with others to achieve a goal. This will help the interviewers see that you can thrive in a dynamic work environment, which is crucial for this role.
✨Attention to Detail Matters
Prepare to discuss how you ensure accuracy in your work. Whether it’s tracking sample logs or delivering reports, being detail-oriented is key. Share examples from your previous roles where your attention to detail made a difference, as this will resonate well with the interviewers.
