Senior Manager - Operations (Asset and Wealth Management Consulting) in London

Alpha Financial Markets Consulting (Alpha FMC) is the leading global consultancy to the asset and wealth management industry. We are a boutique management consulting firm that offers the world’s top asset and wealth managers a competitive edge through our expertise and industry insight. Our team is of a uniquely high calibre and by focusing on asset and wealth management alone we build deep knowledge and experience within our industry. We work with a blue-chip client base, including 80% of the top 50 global asset management firms, and work with over 660 clients across the globe. We have our headquarters located in the United Kingdom and offices in other major European financial centres (Luxembourg, France, Switzerland, Netherlands, Germany) and globally across the United States, Canada and Asia-Pacific.

Our UK Operations practice works with Asset Managers, Asset Owners and Wealth Managers in their post-trade operations along with Asset Servicers whose capabilities support such activities. From supporting clients with individual operational challenges, through to transitioning significant operations, we deliver real change to our client’s Middle and Back Office setups. We are seeking additional specialists to join our growing team as we take on some of our industry's most exciting initiatives. Our UK Operations practice is one of the three foundational pillar practices in the Asset & Wealth Management boutique; we are one of Alpha’s largest and fast-growing practices.

Role Responsibilities:

• Managing highly successful client engagements to achieve strong client satisfaction rating – including management of Alpha team and potentially contractors too.
• Developing strategies and driving high-quality work products within expected timeframes on budget.
• Delivering strategies by bringing together diverse stakeholders to work effectively in partnership.
• Analysing the client current state, developing proposals, and assisting and implementing recommendations or solutions to ensure the best use of clients’ resources.
• Conducting research, surveys and interviews and discussing organisational problems with clients.
• Monitoring progress, managing risks and ensuring key stakeholders are kept informed about progress of project and expected outcomes to ensure client efficiency.
• Reviewing current processes, analysing client organisational reports and other documentation, researching new methods and procedures and flagging deviations from standard procedures.
• Staying abreast of current business and industry trends relevant to the client’s business, with a particular focus on Operations within the Post-Trade space.
• Identifying and executing appropriate client/vendor entertainment opportunities.
• Develop and maintain long-term client/vendor relationships and networks.
• Making a strong contribution towards business development, including supporting the Operations Practice to innovate and evolve its offerings to our clients.