Director - Insurance Tech Consulting in London

Alpha Financial Markets Consulting (Alpha FMC) is the leading global consultancy to the Asset & Wealth Management and insurance industries. We are a boutique management consulting firm that offers our clients a competitive edge through our expertise and industry insight. Our team of over 1180 consultants is of a uniquely high calibre and by focusing on these sectors alone, we build deep knowledge and experience within our industry. We work with a blue‐chip client base, including 80% of the top 50 global asset management firms, and work with over 660 clients across the globe.

Following a hugely successful AIM listing where Alpha listed with a market cap of £160m in 2017, the company enjoyed further substantial growth before selling to one of the world's leading quoted private asset growth investors (Bridgepoint) for £626m in August 2024. As such, we are now at a critical turning point in our growth. We are looking to grow the company across all levels. Pivotal to our success in this, we will be assembling the next generation of leaders, responsible for growing, elevating our market position further and nurturing the junior talent through the business.

Due to continued growth, we are now looking to recruit a Director into our Insurance practice, based in London, to oversee and manage Tech Transformation projects for a variety of clients.

Role Responsibilities

• Managing highly successful, complex client engagements to achieve strong client satisfaction rating, from project design through to delivery – including management of Alpha team and potentially contractors.
• Developing strategies to set our clients up for success, and driving high‐quality work products within expected timeframes and to budget.
• Analysing clients' business, technology and data needs to identify key issues and propose solutions and recommendations, assisting and implementing recommendations to ensure the best use of clients' resources – both within and beyond immediate project objectives.
• Monitoring progress, managing risks and ensuring key stakeholders are kept informed about progress of project and expected outcomes to ensure client efficiency.
• Conducting research, surveys and interviews and discussing organisational problems with clients.
• Bringing together diverse stakeholders to work effectively in partnership.
• Managing and motivating colleagues, supporting their professional development and maximising their personal effectiveness.
• Developing and maintaining long‐term client relationships and networks, building a respectable profile within your network of new and existing clients.
• Identifying and executing appropriate client/ vendor entertainment opportunities.
• Staying abreast of Insurance and wider technology and data trends relevant to the client's business.
• Communicating Alpha's proposition and credentials in a compelling and convincing manner, encouraging buy‐in.
• Making a strong contribution towards business development.
• Undertaking effective account management including financial management.

Role Requirements (Skills, Experience and Qualifications)

• Deep understanding of one or more of retail, commercial and specialty insurance markets (including the London Market) across carriers, brokers and reinsurers, with a particular focus on the application of technology across these market segments.
• Ideally 10+ years proven experience in the delivery of consulting, change and technology projects, gained within a leading financial institution or consulting firm.
• Experience of projects engaged on Target Operating Model, business processes and IT solutions in some of the following areas: Underwriting, Claims, broking (inc. distribution and market connectivity), core administration (policy, claims and billing), finance. Outsourcing and cost optimisation.
• Specific experience of one (or more) of Technology Enabled Transformation Projects (Core Administration platforms, underwriting workbench, broker platforms, BPM, CRM, Digital, Automation), IT Strategy, Solution Design, Transformation planning and roadmaps, Technology programme assurance and Data (Policy) Migration.
• Demonstrable proficiency in relationship development and client account management and a proactive interest in contributing to the growth of the practice.
• Senior stakeholder management and influencing skills, demonstrated with clients and colleagues.
• Excellent communication, presentation and problem‐solving skills, confident at structuring and articulating complex messages.
• Ability to show initiative when dealing with clients, form strong relationships with new clients, and maintain existing relationships.
• Superb interpersonal skills, with ability to influence and lead, demonstrated with both clients and colleagues.
• The ability and desire to proffer good mentorship and coaching skills towards other team members.
• An in-depth understanding of key topics and themes in the Insurance industry, with the ability to debate key industry issues with senior clients.

Sharing in Our Success

Allowing our people to share in our growth journey is a highly valued component of the business and here are a few ways that we do this:

• Profit share which is linked to company performance.
• Private medical insurance and flexible benefits scheme.
• Company contributed pension.
• 25 days' holiday additional to bank holidays.
• Comprehensive training and development programmes.
• Cycle to work scheme.
• Your choice of a high end company laptop and mobile phone.

We are a Disability Confident Employer and will offer an interview to applicants with a disability or long‐term condition who meet the minimum/essential criteria for the role. If you wish to apply under this scheme, please let our recruitment team know when you apply.

Please be aware that we may hold information for up to 3 years from the close of the recruitment process to allow us to review your suitability for current and future job opportunities with Alpha, your data may also be shared with relevant third party providers as and when required as part of the assessment process. Full details around what data we hold, why we hold it and for how long are available in our recruitment privacy statement.