Manager (Insurance)

Alpha Financial Markets Consulting (Alpha) is a leading global consultancy to the financial services industry. We are a boutique management consulting firm that offers the world’s top industry players a competitive edge through our expertise and industry insight. Our team is of a uniquely high calibre and by focusing across the General Insurance & Specialty value chain, we build deep knowledge and experience within our industry. We have our headquarters located in the United Kingdom, as well as offices in major global financial centres across the United States, France, Netherlands, Luxembourg, Switzerland, and Asia.

The Insurance team works with industry leading carriers, brokers, market bodies, ancillary businesses, and technology providers to position our clients for future success. We have a fast growing team of dedicated consultants with deep experience from working both within the industry and consulting. Successful candidates should expect a diverse range of complex and strategic engagements across the market. As we continue to expand our client base and expertise, we are looking for individuals to join our team to support our growth journey.

Please see below an outline of the responsibilities of the role as well as the requirements.

• Managing project execution and a team of consultants ensuring the successful delivery of client engagements, including planning the day‑to‑day work of the team, facilitating client interviews and workshops, structuring client deliverables and ensuring Alpha’s standards for quality are met.
• Creating a culture of continuous learning for Alpha team members, and actively mentoring to develop their skillset as they progress in their careers.
• Supporting with the creation of high‑quality work products within expected timeframes.
• Owning key items for project delivery – including possible ownership of deliverables or workstreams within a project.
• Actively participating in the preparation of materials for and delivery of project and client meetings.
• Identifying and internally discussing ideas for further business opportunities.
• Tracking and monitoring project plans and milestones, as well as key project issues, risks, actions, and dependencies, and escalating where appropriate.
• Managing competing demands and priorities, from both internal and external stakeholders, to the satisfaction of all parties.
• Understanding Alpha and its services and actively assessing ways to serve clients.
• Staying abreast of General Insurance & Specialty trends relevant to the client's business.
• Making a contribution to business development, supporting with the development of one or two internal business management areas (e.g. contributions to thought leadership, recruitment or Alpha proposition development).

• Successful candidates typically have around 5 years of proven experience in the delivery of consulting or change projects gained within a leading Insurance institution or consulting firm.
• Significant experience within ‘blue‑chip’ Financial Services organisations, preferably within the General Insurance/ Specialty insurance sectors.
• Experience of projects engaged on Target Operating Model, business processes and/or IT solutions in some of the following areas: Broking, Underwriting & Distribution, Claims, Operations, IT, Data, Finance, Risk, Regulatory, outsourcing, cost optimisation.
• Strong stakeholder management and influencing skills – with both clients and colleagues.
• Excellent communication, presentation, and problem‑solving skills, confident at structuring and articulating messages and adapting communication style for different audiences.
• Demonstrable proficiency in relationship development, preferable with business development/ account management experience and a proactive interest in contributing to the growth of the practice.
• Superb interpersonal skills, with the ability to influence, build strong relationships and establish a high degree of credibility internally and externally.
• Ability to work together with and coach junior team members.
• Focus on team achievement, not just individual goals.
• Strong academic background (including a minimum of a 2:1 degree from a leading institution) as well as an aptitude and desire to proactively learn and develop.
• Familiarity with and interest in some of the key topics and themes in the P&RI industry.
• Business language fluency in English.
• Willingness to travel.