Head of Private Banking in London

Founded in 1922, Alpha Bank London (ABL) has a deep history in the City of London. Today, we operate as a fully independent entity within the Alpha Bank Group, blending nearly a century of banking excellence with a modern approach. We proudly serve clients across the UK and internationally, offering bespoke financial solutions with the agility of a niche bank and the depth of experience that only history can provide. There’s never been a more exciting time to join ABL. Despite our small size, we have huge ambition. Our evolution includes the development of a digital retail banking offering with community impact at its core. With strong backing from our Board and shareholders, our new proposition is geared towards the Greek, Cypriot, and wider diaspora populations in the UK.

The Head of Private Banking will play a vital role in building ABL’s Private Banking portfolio and driving service excellence for our existing clients. A key focus of the role is to develop new client opportunities and manage the established team of relationship managers to grow and service our Private Banking customer base. This is a non‑advisory role; key success factors include growth of customer deposits and Assets under Management (AUMs), customer satisfaction scores, flawless regulatory compliance execution, and Alpha Bank Group value creation.

What You’ll Do

• Lead the delivery of the Private Banking team’s deposit and AUM growth targets, ensuring strong and sustainable commercial performance.
• Ensure the team consistently provides a first‑class professional service to Private Banking clients, meeting their financial needs wherever possible.
• Oversee the development and use of effective MI tools to objectively measure qualitative and quantitative team performance.
• Work closely with the CBO to develop and implement the annual Private Banking strategy, including new business growth and customer retention plans.
• Enhance the use and effectiveness of the Salesforce CRM platform, driving improved customer and commercial outcomes.
• Maintain strong awareness of market developments to ensure the team remains competitive and well‑informed.
• Lead, coach, and develop the Private Banking team to enhance productivity, strengthen skills, and build capability in new business development and relationship management with high‑net‑worth clients.
• Represent the Private Banking function as a member or attendee of key bank committees and forums.
• Maintain a robust risk, legal, and compliance framework to identify and manage the team’s exposure effectively.

What We’re Looking For

• A fluent Greek and English speaker.
• Proven track record in Private Banking, with experience in building and developing a customer portfolio.
• Leadership, Communication and Interpersonal skills, People Management, Teamwork, Developing People, Customer Orientation, Strategy and Business Planning, Co‑ordination, Technical/Professional Knowledge, Sales & Marketing and Product Knowledge.

Why Join Us?

At Alpha Bank London, our values shape everything we do:

• Innovation – Contribute ideas to improve processes and efficiency.
• Collaboration – Work closely with a supportive team to achieve shared goals.
• Excellence – Deliver accurate, high‑quality work that makes a difference.
• Delivery – See the results of your efforts in real‑time operations.
• Empowerment – Take ownership of your tasks and build skills for your next career step.