Senior Ops Lead - Customer, Loans & Deposits in London
Senior Ops Lead - Customer, Loans & Deposits

Senior Ops Lead - Customer, Loans & Deposits in London

London Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
A

At a Glance

  • Tasks: Lead operations for loans and customer administration while managing a high-performing team.
  • Company: A leading UK bank with a vibrant and dynamic work culture.
  • Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact in banking operations and drive continuous improvement.
  • Qualifications: Strong experience in banking operations and excellent relationship-building skills.
  • Other info: Join a team focused on meaningful projects in a supportive environment.

The predicted salary is between 43200 - 72000 Β£ per year.

A leading UK bank is looking for a detail-oriented Customer, Loans & Deposits Operations Lead. In this key role, you will oversee operations related to loan processing and customer administration. You will manage a high-performing team while driving continuous improvement across operations.

Ideal candidates will have strong experience in banking operations, specifically in loan administration, and the ability to build effective relationships. This hybrid position offers a chance to contribute to meaningful projects in a vibrant environment.

Senior Ops Lead - Customer, Loans & Deposits in London employer: Alpha Bank London Limited

As a leading UK bank, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our hybrid working model allows for flexibility while you engage in meaningful projects that directly impact our customers' experiences. Join us to be part of a high-performing team where your contributions are valued and rewarded, all within a vibrant environment that encourages innovation and collaboration.
A

Contact Detail:

Alpha Bank London Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Ops Lead - Customer, Loans & Deposits in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the banking sector, especially those who work in operations. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to loan processing and customer administration. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your leadership skills! Be ready to discuss how you've managed teams and driven improvements in past roles. Use specific examples to illustrate your impact and approach.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Senior Ops Lead - Customer, Loans & Deposits in London

Detail-Oriented
Banking Operations
Loan Administration
Team Management
Continuous Improvement
Relationship Building
Project Contribution
Operational Oversight

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in banking operations, especially in loan administration. We want to see how your skills align with the role of Senior Ops Lead, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've driven continuous improvement in your previous positions and how you can bring that to our team.

Showcase Your Team Management Skills: Since this role involves managing a high-performing team, make sure to highlight your leadership experience. We love to see how you’ve built effective relationships and motivated your team to achieve great results.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Alpha Bank London Limited

✨Know Your Banking Operations

Make sure you brush up on your knowledge of banking operations, especially in loan processing and customer administration. Familiarise yourself with the latest trends and regulations in the industry, as this will show your commitment and expertise during the interview.

✨Showcase Your Leadership Skills

As a Senior Ops Lead, you'll be managing a high-performing team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to drive continuous improvement and build effective relationships. This will demonstrate your capability to excel in the role.

✨Prepare for Behavioural Questions

Expect questions that assess your problem-solving skills and how you handle challenges in operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you highlight your experience in loan administration and customer service.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their current projects in customer operations or how they measure success in loan processing. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Senior Ops Lead - Customer, Loans & Deposits in London
Alpha Bank London Limited
Location: London

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

A
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>