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- Tasks: Join a dynamic start-up as a 2nd Line Support Engineer, tackling IT challenges daily.
- Company: Be part of an ambitious start-up in Macclesfield with experienced leadership and growth plans.
- Benefits: Enjoy a hybrid work model and earn up to £35,000 per year, plus referral bonuses.
- Why this job: This role offers hands-on experience in a fast-paced environment with opportunities for professional growth.
- Qualifications: Proven 2nd line support experience, strong Microsoft 365 knowledge, and familiarity with Azure AD and Intune.
- Other info: Apply now and be part of a team that values innovation and collaboration!
The predicted salary is between 28000 - 42000 £ per year.
A very exciting start-up client of ours is looking for a 2nd Line Support Engineer to join their team in Macclesfield. Although they are a start-up, the team is currently made up of 3 Directors who are vastly experienced with big plans to grow. This is a hybrid position.
Required Skills/Experience of the 2nd Line Support Engineer:
- Proven experience in 2nd line IT support roles, ideally within an MSP or similar environment
- Strong knowledge of Microsoft 365
- Proficiency with Windows Server and Active Directory, including Group Policy
- Experience with Azure AD integration and Intune device management
- Knowledge of virtualization platforms (Azure Virtual Desktop, etc)
The successful 2nd Line Support Engineer will be paid up to £35,000 per annum. If interested, please apply immediately.
Locations
2nd Line Support Engineer employer: Alpha Associates Recruitment
Contact Detail:
Alpha Associates Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Windows Server, and Azure AD. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Research the company culture of the start-up and be prepared to discuss how your values align with theirs. Start-ups often look for candidates who can adapt and thrive in a dynamic environment, so showcasing your flexibility and enthusiasm can set you apart.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the team and the work environment, which you can leverage in your conversations during the application process.
✨Tip Number 4
Prepare for technical questions that may arise during the interview by practising common scenarios you might encounter as a 2nd Line Support Engineer. Being able to articulate your problem-solving process will show your capability and confidence in handling support issues.
We think you need these skills to ace 2nd Line Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd line IT support, especially within an MSP environment. Include specific examples of your work with Microsoft 365, Windows Server, Active Directory, and any relevant virtualization platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your familiarity with Azure AD integration and Intune device management, and explain how your skills align with their growth plans.
Highlight Relevant Skills: In your application, emphasise your technical skills such as proficiency in Group Policy and experience with Azure Virtual Desktop. Use bullet points to make these stand out and easy to read.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a support role.
How to prepare for a job interview at Alpha Associates Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365, Windows Server, and Active Directory. Highlight specific examples of how you've used these technologies in previous roles, especially in an MSP environment.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions where you may need to troubleshoot common issues. Practice explaining your thought process clearly and logically, as this will show your analytical skills and ability to handle pressure.
✨Familiarise Yourself with the Company
Research the start-up and its growth plans. Understanding their vision and how you can contribute will help you stand out. Be ready to discuss how your skills align with their goals.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the team dynamics, company culture, and future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
