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- Tasks: Support IT systems and networks, ensuring smooth operations and maximum security.
- Company: Join TDSi and Hirsch UK, leaders in innovative security solutions.
- Benefits: Competitive salary, private healthcare, company events, and extensive training.
- Why this job: Make a real impact in a dynamic environment with career growth opportunities.
- Qualifications: Experience in IT support, system administration, and network security.
- Other info: Hybrid working available after probation; vibrant office culture with great facilities.
The predicted salary is between 28000 - 42000 £ per year.
Join TDSi and Hirsch UK - Part of the Vitaprotech/Hirsch Group. With offices in Poole, Dorset and Coventry, TDSi and Hirsch UK have a strong heritage in delivering innovative and reliable security solutions both in the UK and around the world. We design and develop integrated security systems that protect people, property, and assets from edge to core, combining access control, perimeter security, perimeter intrusion detection, and video technologies.
As part of the Vitaprotech/Hirsch Group, an international leader in intrusion and perimeter detection, access control, and video & unified security platforms, we’re helping to build a safer and more secure world. Since 2012, Vitaprotech/Hirsch has supported its companies through innovation and sustainable growth. Backed by Seven2 and BPI, the Group continues its ambitious international expansion and now employs more than 700 people worldwide.
We are looking for an IT Support Engineer to support our strategic growth and new challenges! This role is responsible for:
- Ensuring the smooth operation of the information system and the quality of the network, taking into account user expectations and needs, while ensuring maximum system security.
- Implementing the operational and security strategy of the Group and the Company.
- Liaising between Group IT and UK business stakeholders for continuous improvement and technological advancement of the wider business.
Key responsibilities:
- To achieve the objectives set by the Group IT department, including participation in the definition of strategy and implementation of development projects.
- To perform needs analysis and technology watch, to anticipate necessary changes and propose improvements.
- To implement and administrate operating systems and networks with the IT department.
- To maintain and develop a system and network infrastructure with the IT department and to provide technical support to new system projects.
Qualifications/Skills required to succeed in the position:
- Proficiency in architecture and system functionalities.
- Telecoms technologies, Internet.
- Office environments.
- Operating systems (e.g. Windows 10/11, Windows Server 2016, Linux).
- Active Directory and LDAP directories.
- IT and telecommunications security standards and procedures.
- Network and system administration.
Knowledge of:
- VMWare or Hyper-V virtualization.
- Communication protocols.
- Installing, configuring and troubleshooting IT equipment.
Highly valued:
- 8 to 10 years of experience in a similar position.
Place of work:
- Position based in Poole or Coventry with frequent travel to both Company offices.
- Hybrid working after probation period.
Hours of Work:
- 40 hours per week (8.30am to 5.00pm from Monday to Friday - 30 min lunch break).
Salary & Benefits:
- £35-50k package depending on experience.
- Private Health care.
- Company Events.
- Company Laptop.
- Company pension scheme.
- Extensive training during an in-depth integration in Poole.
- TDSi offices with office space, meeting room, demo room, Parking, GYM and kitchen facilities.
- Career growth within TDSi/Hirsch UK as well as within the Vitaprotech/Hirsch Group.
Starting date: ASAP. We are committed to a sustainable approach to Social and Environmental Responsibility, with the aim of improving the quality of life of our employees and enabling them to play an active role in this change. TDSi/Hirsch UK and the Vitaprotech/Hirsch Group are open to all talents and all differences.
Then send us your detailed application and your salary expectations!
IT Support Engineer M/F in Poole employer: Alpes Recherches et Developpements
Contact Detail:
Alpes Recherches et Developpements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer M/F in Poole
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars. The more people you know in the IT world, the better your chances of landing that IT Support Engineer role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in system administration and network security.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot issues with operating systems or network problems. Confidence in your technical skills can really set you apart!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace IT Support Engineer M/F in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight relevant experience and skills that match the job description, like your proficiency in operating systems and network administration.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with TDSi's mission of delivering innovative security solutions.
Showcase Your Technical Skills: Don’t forget to mention specific technical skills that are crucial for the role, such as your experience with Active Directory, VMWare, or troubleshooting IT equipment. We want to see what you can bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Alpes Recherches et Developpements
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of operating systems, especially Windows and Linux, as well as network administration. Be ready to discuss your experience with Active Directory and any telecoms technologies you've worked with.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you implemented improvements or resolved complex problems, as this will demonstrate your ability to handle challenges effectively.
✨Understand the Company’s Vision
Familiarise yourself with TDSi and Hirsch UK’s mission and values. Knowing their focus on security solutions and innovation will help you align your answers with their goals during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company’s future projects. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
