Airport Representative (Fixed Term Part-Time Summer Contract) 2027 in London

Company Description: Alpadia’s mission is to encourage language development through immersion and to expand the horizons of our students and staff. Our vision for your employment is an exciting opportunity to grow your professional and personal skills as an educator and youth practitioner. Deepen your understanding of child development by applying solution-focused Positive Behaviour Support strategies and conflict resolution techniques to create a stimulating and supportive learning environment. Stay ahead in the field of education and youth practice with our professional development programme designed to advance your career. You will get the opportunity to work in an international team of like-minded, positive people who are dedicated to making a difference through their work. Alpadia employment reflects our values of integrity, support, diversity, knowledge growth, and opportunity.

Job Description: Join ALPADIA’s team to make Summer 2027 an unbelievable experience! We are looking for highly motivated people, who have the ability to engage and inspire young students, and who are looking for an enriching and educational experience themselves.

Your role:

• Safeguard and promote the wellbeing of all students in our care.
• Liaise with taxi drivers/firms to ensure vehicles are met at the airport/train station in a timely manner.
• Ensure students are met at the arrivals gate on Sundays and accompanied at all times until they reach the vehicle.
• Ensure students are accompanied at all times after reaching their departure point on Saturdays.
• Help students to check in on Saturday and take them to the departures gate, liaising with airline/airport staff on their behalf, as necessary.
• Assist Unaccompanied Minors with their check-in/arrival procedure and ensure a safe handover of students to airport staff.
• Students are generally expected to carry/roll their own luggage, but please assist them if necessary.
• Communicate in a professional and clear manner with taxi drivers/firms to arrange suitable pick up and drop off points, which will vary from terminal to terminal.
• Monitor all arrivals on Sunday and departures on Saturday, liaising closely with the Transfer Manager, transport partners and other stakeholders to manage any flight delays/other issues that may occur.
• Study the transfer schedule sent through by the Transfer Manager in advance of each weekend, highlighting any discrepancies or concerns in advance of transfer days.
• Stick to your predicted working hours, sent through by the Transfer Manager in advance of each weekend, and liaise with him/her on the day of transfers should any unexpected events make varying these hours necessary.
• Do not unilaterally work different hours unless you discuss it with the Transfer Manager first.
• Always represent ALPADIA in a professional manner, working directly with the Transfer Manager to predict, highlight and resolve any issues that may arise.

Qualifications: Your profile:

• Essential: Excellent organisational and problem-solving skills.
• Reliable, responsible and punctual person.
• Open-minded and hospitable personality.
• Flexible and available during weekends.
• A commitment to delivering exceptional customer service.
• Ability to work as part of a team and contribute to its success.
• Ability to work under pressure.
• Friendly and personable communication skills.
• Being flexible and adaptable to change.

• Desirable: Experience working at airports or train stations in a similar capacity.
• Experience working with juniors.
• Microsoft Excel skills.
• Fluency in more than one language.
• First Aid training and Safeguarding training.

Additional Information: We offer you:

• Competitive salary.
• Role training and the opportunity to learn new skills.
• An unforgettable experience in a dynamic atmosphere.
• An international working environment.
• Attractive bonus options for returners and the possibility of career progression.

Location of our course centre and dates of commitment: London-Gatwick: Weekends, 27.06.27 – 14.08.27 inclusive.

Miscellaneous: Non-Residential position. We are committed to the safety and wellbeing of our students therefore all staff employed will be required to provide / undergo an Enhanced DBS check, 3x referee details and overseas conduct certificates where applicable.

Equality and diversity is part of our core purpose. Alpadia summer schools are for everyone. This applies to both our students and our brilliant team of staff.

How to Apply: Please apply with CV and cover letter. Please note, we have multiple roles available, and this vacancy will remain open until all positions are filled. We recommend that you apply at your earliest convenience. Only applicants invited to an interview will receive a reply.

Equal Opportunity Statement: At Alpadia Language Schools, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If as a disabled applicant (as defined under the Equality Act 2010) you would like to request that your application is considered under Guaranteed Interview Scheme (GIS) please let us know using this form.