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For Companies At a Glance
- Tasks: Be the tech guru helping global clients integrate our innovative financial solutions.
- Company: Join a leading fintech company revolutionising financial services worldwide.
- Benefits: Enjoy a competitive salary, flexible work options, and growth opportunities.
- Why this job: Make a real impact in the fintech space while collaborating with diverse teams.
- Qualifications: Experience in enterprise projects, strong communication skills, and a tech-savvy mindset.
- Other info: Dynamic startup culture with a focus on innovation and community.
The predicted salary is between 36000 - 60000 £ per year.
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series C funding round brought our total investment to over $170 million, fueling our ambitious vision. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 6 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We are deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Your Role
The Technology Consultant will operate as the technical expert interfacing with enterprise customers around the world to help scope and support product integrations from conception to launch, in the following ways:
- Sales process: Driving product discovery to help formulate a product MVP as well as providing product demonstrations.
- Onboarding Integration: Supporting the integration project as the primary technical resource.
- Post Integration: Providing any additional solutioning a partner needs completed such as implementing a new feature.
Internally, the Technology Consultant will be a key partner to Product, Engineering, Brokerage Operations, Sales, and Customer Success. The technology consultant is the voice of the customer internally at Alpaca. The ideal candidate will demonstrate a strong solution orientation, as well as being an excellent communicator, troubleshooter, project manager, and team player.
Things You Get To Do
- Establish yourself as a subject matter expert of Alpaca's API and collaborate with fintechs around the world.
- Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners.
- Ensure feature requests or bugs reported by partners are communicated to the product and engineering teams and properly prioritized.
- Support the sales and success team with technical advice and actively drive the technology evaluation stage of our prospective and current enterprise customers.
- Attend weekly partner meetings for integrations alongside project managers and asynchronously answer questions related to the product offering and provide solutions to unblock the partners.
- Create internal and external resources that can be leveraged by both partners and internal teams.
Who You Are (Must-Haves)
- Enterprise-level business project experience with strong process, analysis, design, and documentation skills.
- Prior experience in a consulting role is a plus.
- Strong interpersonal skills with superior verbal and written communication skills for English-speaking clients to drive clarity on goals, set expectations, and collect feedback.
- Demonstrated problem-solving ability and attention to detail to deliver high-quality output while meeting deadlines.
- Strong tech background: RDBMS experience (we use Postgres).
- Familiarity with Metabase is a plus.
- Experience with modern APIs (REST, Websockets, Server-Sent Events).
- Experience with enterprise software implementations.
- Strong technical troubleshooting skills.
- Experience with issue management (JIRA) and API logging tools.
- Familiarity with Postman and curl requests.
- Flexibility to work with customers around the world.
- Familiarity and interest in FinTech, financial markets, and investing applications.
- FinTech work experience is a plus, especially with a broker-dealer business.
- Startup mindset.
Nice-to-Haves
- Sales and customer success background leading the customer’s experience through pre-sales and post-sales.
- Sales training / enablement experience is a plus.
- Programming experience (we use Golang).
- Experience with version control (we use git).
- Experience with FIX protocol is a plus.
- Familiarity with Readme, OpenAPI yaml specification and documentation best practices.
How We Take Care of You
Competitive Salary
Solutions Engineer - Europe employer: Alpaca
Contact Detail:
Alpaca Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer - Europe
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those who work at companies you admire. Use LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to solutions engineering. Think about how you can showcase your problem-solving skills and technical knowledge, especially around APIs and integrations.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you’re interested in, like Alpaca. Express your enthusiasm for their mission and how you can contribute to their team.
✨Tip Number 4
Follow up after interviews with a thank-you note that highlights something specific from your conversation. This shows your genuine interest and keeps you top of mind as they make their decision.
We think you need these skills to ace Solutions Engineer - Europe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Solutions Engineer role. Highlight relevant experience, especially in consulting and technical troubleshooting, to show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about fintech and how your skills align with our mission. Be genuine and let your personality shine through!
Showcase Your Technical Skills: Don’t forget to highlight your tech background! Mention your experience with APIs, RDBMS, and any tools like JIRA or Postman that you’ve used. We love seeing candidates who are technically savvy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Alpaca
✨Know Your APIs
Make sure you have a solid understanding of Alpaca's API and how it integrates with various financial services. Brush up on REST, Websockets, and any relevant tools like Postman. Being able to discuss specific use cases will show your technical expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully troubleshot issues or implemented solutions. Highlight your attention to detail and how you managed to meet deadlines while delivering high-quality results.
✨Communicate Clearly
Since this role involves a lot of interaction with clients, practice articulating your thoughts clearly and concisely. Use mock interviews to refine your verbal communication skills, ensuring you can explain complex concepts in an easy-to-understand manner.
✨Demonstrate Your Flexibility
Be ready to discuss how you've adapted to different working environments or client needs in the past. Show that you can work effectively with diverse teams and are open to collaborating across time zones, which is crucial for a global company like Alpaca.
