Job Role: Support Worker – Criminal Justice
Contract type: Permanent
Valid driver's license and access to a car for business purposes
Participation in an out-of-hours on-call rota
This role is based at our Taunton office, with regular travel required within a 30-mile radius across Somerset
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
As a Support Worker within our Criminal Justice Service , you’ll be a steady, positive presence for people leaving prison who’ve recently experienced homelessness. Many clients are navigating trauma, mental ill‑health, substance use, domestic abuse and ongoing involvement with the justice system.
You’ll be responsible for managing referrals, completing needs/risk assessments, and providing tailored support that empowers clients to maintain their accommodation and make positive life changes. You’ll work closely with key partners such as the National Probation Service , Police, and other support agencies to create effective, multi-agency support plans.
Day to day, you’ll help with benefit claims and budgeting, coach the skills for safe, stable tenancies and ensure accommodation meets high health & safety standards. Build positive and effective working relationships and agreements with external agencies which will include working closely with criminal justice services
Complete needs and risk assessments for clients leading to the delivery of support plans which meet individual client needs
Give clients advice and information to provide an enabling service so that they can access appropriate services and accommodation
A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
~27 days annual leave , including an extra day off for your birthday, plus
We’re Hiring: Support worker- Criminal Justice (Permanent) employer: Alongside
Alongside is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals, particularly in Somerset. With a strong commitment to equality, diversity, and inclusion, Alongside offers a supportive work culture that values employee feedback and provides ample opportunities for professional growth through training and development. Employees enjoy a competitive benefits package, including generous annual leave, a pension scheme, and access to discounts, all while working in a role that delivers profound job satisfaction and the chance to empower survivors of domestic abuse.
