At a Glance
- Tasks: Lead a passionate team to deliver life-changing supported housing services.
- Company: Join Alongside, a supportive organisation helping those facing social exclusion.
- Benefits: Enjoy 27 days annual leave, competitive pension, and discounts at charity shops.
- Other info: Great career development opportunities and a culture that values your feedback.
- Why this job: Make a real impact by empowering individuals to rebuild their lives.
- Qualifications: Experience with complex needs and understanding of homelessness support required.
Salary: £29,080 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Wiltshire – Trowbridge and Salisbury
Additional information: Participate in an out-of-hours on-call rota. Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
About the Role: Step into a role where your leadership truly makes a difference. As Team Leader, you’ll guide and inspire a passionate team delivering life-changing supported housing services across Wiltshire. You’ll support individuals with recent experience of rough sleeping, many with complex needs, helping them rebuild their lives and regain independence through high-quality, person-centred support. In this hands-on role, you’ll drive performance, ensure high standards, and lead continuous improvement, all while championing the values that make Alongside so special. With the support of the Service Manager, you’ll empower both your team and your clients to achieve their full potential - making a lasting impact every day.
What you’ll be doing:
- Lead and support your team: Provide guidance, regular reviews, and supervisions to ensure your teams feels supported and empowered.
- Drive quality and compliance: Monitor weekly KPIs, and make sure risk assessments and support plans are updated and submitted on time.
- Champion client engagement: Create opportunities for clients to get involved in the service and local projects, fostering inclusion and community.
- Deliver outstanding support: Offer a person-centred, strengths-based, and trauma-informed approach that promotes empowerment and resilience.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we’re looking for:
- Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.
- Experience working with people who may have complex needs and/or challenging behaviours.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at our charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos: As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture.
Team Leader – Supported Housing in Swindon employer: Alongside
Alongside is an exceptional employer, offering a fulfilling role as an Assistant Retail Manager in Bath, where you can truly make a difference in the community. With a supportive culture that values staff feedback, generous annual leave, and opportunities for career development, you'll find a rewarding environment that prioritises your growth and well-being. Join us to enjoy competitive benefits, including a staff discount and access to our Rewards Platform, all while contributing to a meaningful cause.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader – Supported Housing in Swindon
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Alongside.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Alongside!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Alongside, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Alongside or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader – Supported Housing in Swindon
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Alongside:Before hitting send, make sure to tailor your application specifically to Alongside! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Alongside
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.