At a Glance
- Tasks: Support the Shop Manager in running a charity shop and leading a team of volunteers.
- Company: Join Alongside, a charity dedicated to helping those facing social exclusion.
- Benefits: Enjoy 27 days annual leave, staff discounts, and a supportive work culture.
- Other info: Flexible hours, including weekends, and opportunities for training and development.
- Why this job: Make a real difference while gaining valuable retail experience and career growth.
- Qualifications: Retail experience and a customer-focused attitude are essential.
The predicted salary is between 19828 - 19828 £ per year.
Salary: £19,828 per year (full time equivalent £24,785)
Hours: 30 hours per week
Contract type: Fixed-term maternity cover until September 2027
Location: Bath, Walcot Street
Additional information: Availability to work flexibly, including weekends
About Alongside: Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
About the Role: As an Assistant Manager, you’ll play a key role in the success of our charity shops, ensuring everything runs smoothly day to day. From leading and motivating our fantastic team of volunteers to managing stock and creating a warm, welcoming shopping experience, you’ll be right at the heart of our mission.
If you’re passionate about retail, enjoy working with people, and want to make a real difference by helping us raise vital funds for a great cause, we’d love to hear from you!
Responsibilities include:
- Collaborating with the Shop Manager to meet and exceed income and profit targets by optimising sales, minimising operational costs, and continually seeking innovative ways to enhance the shop.
- Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
- Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.
- Support the Shop Manager in administrative tasks, including cash handling and banking.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
Qualifications / Requirements:
- Experience working within a retail setting.
- A proactive, customer-focused approach to work.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff).
- 30% staff discount at our charity shops.
- A generous and competitive pension scheme.
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
- Great opportunities for career development and free monthly training sessions from experienced facilitators.
- For all the fantastic and valuable work, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands.
Our Ethos: As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks: We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out.
Assistant Retail Manager - Part-time (maternity cover) in Bath employer: Alongside
Alongside is an exceptional employer, offering a fulfilling role as an Assistant Retail Manager in Bath, where you can truly make a difference in the community. With a supportive culture that values staff feedback, generous annual leave, and opportunities for career development, you'll find a rewarding environment that prioritises your growth and well-being. Join us to enjoy competitive benefits, including a staff discount and access to our Rewards Platform, all while contributing to a meaningful cause.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Retail Manager - Part-time (maternity cover) in Bath
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Alongside, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Retail Manager - Part-time (maternity cover) in Bath
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Alongside that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Alongside will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Alongside and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Alongside
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Alongside, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Alongside!
