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For Companies At a Glance
- Tasks: Lead hotel operations, ensuring smooth daily management and team performance.
- Company: Join the M&D group, a dynamic hospitality leader focused on exceptional guest experiences.
- Benefits: Enjoy a competitive salary, hotel discounts, staff perks, and career development opportunities.
- Why this job: Step up your career in a vibrant environment with a focus on teamwork and growth.
- Qualifications: Ideal for experienced Food & Beverage Managers ready to lead and innovate.
- Other info: Flexible working hours and exciting staff discounts on food and entertainment.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
The Role
- To deputise for the General Manager as required.
- To assume overall responsibility for the smooth running of the hotel in the absence of the General Manager.
- To be responsible for the day-to-day operation of the Hotel.
- To contribute to the hotel sales strategy by driving corporate and local initiatives.
- To ensure compliance with all statutory and legal requirements, as directed by the General Manager and to ensure that internal audits are completed and actioned.
- To effectively manage the performance of the hotel team.
- To proactively analyse and exploit the commercial and financial opportunities of the business in terms of costs, controls, productivity levels, competitor activity, room rate revenue, product and property development.
- To actively lead the team in all aspects of the hotel operation.
What's required?
The ideal Operations Manager candidate will be a senior Food & Beverage Manager looking to make the step up with experience of running and organising events. They should possess a can-do attitude as well as excellent leadership, problem-solving, and organisational skills.
What is in it for you?
- As part of the M&D group, you will have access to a wide range of benefits that include:
- Up to £33,000 per annum paid monthly.
- 40-45 hour a week, discussed at interview.
- Hotel discounts.
- Staff rates.
- 20% discount on food & beverage.
- 20% discount in Monterey Jacks on all food.
- Discounted on season pass for M&D theme park for the family.
- Career and lifestyle breaks.
- Staff meals on duty.
Operations Manager employer: Alona Hotel
Contact Detail:
Alona Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the hotel industry standards and practices. Understanding the nuances of hotel operations, especially in food and beverage management, will give you an edge during discussions.
✨Tip Number 2
Network with current or former employees of the hotel or similar establishments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved operational efficiency in your previous roles. This will demonstrate your leadership skills and problem-solving abilities.
✨Tip Number 4
Stay updated on the latest trends in hospitality and customer service. Showing that you're knowledgeable about current industry trends can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in the hospitality sector. Emphasise your leadership skills and any experience you have in running events or managing teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your can-do attitude and problem-solving abilities. Mention specific examples of how you've contributed to sales strategies or improved operational efficiency in previous roles.
Highlight Soft Skills: In your application, be sure to mention soft skills such as communication, teamwork, and adaptability. These are crucial for an Operations Manager role and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Alona Hotel
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, highlighting your problem-solving and organisational skills.
✨Understand the Business
Familiarise yourself with the hotel’s operations and sales strategies. Be ready to discuss how you can contribute to driving corporate and local initiatives, as well as how you would manage costs and productivity levels.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life situations. Think about challenges you've faced in previous roles and how you resolved them, especially in terms of compliance and internal audits.
✨Demonstrate a Can-Do Attitude
The ideal candidate should embody a positive, proactive approach. During the interview, express your enthusiasm for the role and your commitment to leading the team effectively, even in challenging circumstances.
