Human Resources Specialist (Contract) in London

Work Mode: Hybrid

We are seeking an experienced SmartRecruiters Functional Lead / Functional Consultant to act as the product and business process expert for a recruitment platform. Working closely with Resourcing SMEs, Digital teams and third-party suppliers, you will translate business requirements into effective functional solutions that maximise the value of SmartRecruiters. You will play a key role in configuring, optimising and governing the platform, ensuring that recruitment processes are efficient, compliant and aligned with organisational objectives. The role will also support integration with SAP Employee Central and other associated systems.

Key Responsibilities

• Act as the functional lead and subject matter expert for SmartRecruiters.
• Provide expert advice on SmartRecruiters capabilities, functionality and best practice.
• Ensure platform configuration supports recruitment policies, processes, legislation and organisational objectives.
• Lead workshops with HR, recruitment and business stakeholders to gather, analyse and document requirements.
• Design and implement improved end-to-end recruitment processes to enhance user and candidate experience.
• Analyse existing recruitment practices and identify opportunities for automation, optimisation and continuous improvement.
• Configure and maintain SmartRecruiters modules, including:
• Requisitions
• Job Advertising
• Candidate Management
• Workflows
• Approvals
• Interview Scheduling
• Offer Management
• Reporting & Analytics
• Embedded AI functionality
• MeVitae integration
• Assess the impact of proposed configuration changes and ensure appropriate governance and controls are applied.
• Produce functional specifications, process maps and supporting documentation.
• Develop recruitment dashboards, reports and analytics to support decision-making.
• Ensure data quality, consistency, compliance and effective reporting across the platform.
• Analyse recruitment performance metrics and provide recommendations for service improvement.
• Support workforce planning and wider organisational reporting requirements.
• Develop training materials, user guides and knowledge articles.
• Deliver workshops and training sessions to business users and stakeholders.
• Support user adoption, engagement and change management activities.
• Manage relationships with third-party suppliers and service providers.
• Ensure recruitment processes comply with employment legislation, GDPR, security and audit requirements.
• Maintain accurate system documentation, process maps and configuration records.
• Support integration activities with SAP Employee Central and other associated systems.

Essential Skills & Experience

• Significant experience working with SmartRecruiters in a Functional Lead, Functional Consultant, Product Owner or Business Systems role.
• Strong understanding of end-to-end recruitment and talent acquisition processes.
• Hands-on experience configuring recruitment workflows and business processes within SmartRecruiters.
• Proven experience gathering, analysing and documenting business requirements.
• Experience facilitating workshops with senior stakeholders.
• Strong analytical and problem-solving skills.
• Experience managing third-party suppliers and service providers.
• Understanding of reporting, KPI development and data management.
• Excellent communication, stakeholder management and influencing skills.

Desirable Experience

• Experience supporting SmartRecruiters implementations or large-scale transformation programmes.
• Experience integrating SmartRecruiters with HR, ERP and identity management platforms.
• Knowledge of large-scale or public-sector recruitment processes.
• Experience working within Agile delivery environments.
• Familiarity with SAP SuccessFactors / SAP Employee Central.
• SmartRecruiters certification or equivalent practical experience.