At a Glance
- Tasks: Lead a team to deliver high-quality casework and mentor team members.
- Company: Join a dynamic organisation in the heart of London.
- Benefits: Flexible contract with potential for extension and professional growth.
- Other info: Fast-paced environment with opportunities for collaboration and development.
- Why this job: Make a real difference by supporting your team and improving service delivery.
- Qualifications: Experience in casework and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: London, UK
Contract: 6+ Months (High possibility of extension)
Role Overview
Seeking an experienced Casework Team Lead to support the delivery of high-quality, policy-led casework in a fast-paced operational environment. The role involves mentoring team members (without line management responsibility), ensuring consistent decision-making, collaborating with stakeholders, and maintaining high standards of service delivery.
Key Requirements
- Experience in a fast-paced operational or casework environment.
- Proven experience leading, mentoring, or supporting a team.
- Strong stakeholder management and collaboration skills.
- Experience handling rules-based casework and applying policies consistently.
- Ability to make sound, evidence-based decisions.
- Proficiency in Microsoft 365 and intermediate Microsoft Excel skills.
- Excellent communication, organisation, and problem-solving skills.
Caseworker in City of London employer: ALOIS UK
Join a dynamic and supportive team in London, where your expertise as a Casework Team Lead will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through mentorship and continuous learning opportunities, ensuring you can thrive in your role while making a meaningful impact in the community. With a commitment to high-quality service delivery and a focus on professional development, we offer an enriching environment for those looking to advance their careers in casework.
