At a Glance
- Tasks: Maintain and improve the Council’s Revenues & Benefits system while supporting operational teams.
- Company: Join a dedicated team focused on enhancing community services.
- Benefits: Full-time hours, potential for home working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and problem-solving.
- Why this job: Make a real difference in local government by optimising essential systems.
- Qualifications: Experience in benefits assessment and strong communication skills required.
The predicted salary is between 27000 - 33000 £ per year.
Location: Office-based (potential for part home working after initial month) Hours: Full-time | 36 hours per week | Monday–Friday
Role Summary
We are seeking a Benefits professional with significant experience in benefit assessment who is looking to progress into a Revenues & Benefits Systems Officer role.
The role focuses on maintaining, developing, and improving the Council’s Revenues & Benefits system (Academy), ensuring accuracy, efficiency, compliance, and effective system performance.
You will work closely with operational teams, IT, and external suppliers to support system changes, testing, upgrades, reporting, and data quality.
Key Responsibilities
- Support the effective maintenance and development of the Council’s Academy Revenues & Benefits system.
- Provide system support, advice, and guidance to operational teams and the Academy Systems Manager.
- Manage system updates, reports, changes, and improvements in line with business requirements.
- Assist with testing new releases and resolving day-to-day system issues.
- Produce ad hoc reports and support statutory returns, including subsidy requirements.
- Maintain and update procedure manuals and documentation.
- Support system upgrades and maximise system functionality.
- Liaise with internal teams, external suppliers, and auditors when required.
Skills & Experience Required
- Significant experience in Benefits assessment (HB/CTR or equivalent).
- Strong understanding of Benefits legislation, workflows, and operational processes.
- Experience working in a systems environment with financial information and data.
- Good knowledge of MS Excel (lookups, pivot tables, data manipulation).
- Ability to design processes and prepare complex manuals/procedures.
- Strong communication, organisation, and problem-solving skills.
- Ability to work under pressure, manage deadlines, and adapt to change.
Desirable Skills
- Experience with Academy Benefits IT system.
- Knowledge of QBF, SQL, CAKE/HBAP, Quality Assurance, Appeals, and End-of-Year processes.
- Experience supporting system testing, upgrades, and reporting.
- Additional Requirements
- Good literacy and numeracy skills.
- Self-motivated with the ability to work independently and as part of a team.
- Basic DBS disclosure required
Revenues & Benefits Systems Officer employer: Alois Technologies Limited
As a Revenues & Benefits Systems Officer with us, you will join a supportive and collaborative work environment that values employee growth and development. Our office-based location offers the potential for flexible working arrangements after an initial month, allowing for a healthy work-life balance. We are committed to providing our employees with comprehensive training, opportunities for advancement, and a culture that encourages innovation and teamwork.
Contact Details:
Alois Technologies Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Revenues & Benefits Systems Officer
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We think you need these skills to ace Revenues & Benefits Systems Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Alois Technologies Limited and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Alois Technologies Limited
✨Get to Know Public Sector Values
Before your interview with Alois Technologies Limited, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Alois Technologies Limited.
