Communicate Outsource work priority for customers on a daily/weekly basis with attention to detail for the customer’s requirements and our contractual obligations. * Provide Quotation of sub-contract prices to customers via Sales system. Manage daily prioritization of Customer’s orders and communicate status and manage escalations. * Answer daily queries of customers, relaying information in documented form. * Process Customer’s new requests and ensure work is managed in a timely manner for Outsource by: * Triggering release of Service Orders to our suppliers for Outsource work * Partner with logistics to physically verify the units are progressing per the process * Monitor Turn Around Time of jobs to ensure we meet customer contractual commitment * As required handle requests to verify status for receipt or other processing steps for outsourced work * Update internal system notes for individual jobs. * To follow quality procedures to log certificates onto the internal system for auditing purpose. * Support the overall Outsource on-site duties on a day to day basis providing good team work and prompt support. * Assure supply of high technology materials, equipment and/or services in accordance with supply chain optimization goals and management objectives. * General purchasing responsibilities may also include trigger and/or generation of requisitions, purchase orders and overall scheduling. Review of supplier quotes, order confirmation status to ensure orders are on-time and meeting customer required dates. * Support any procurement outsource contract staff as needed, including but not limited to, open order reports, supplier confirmation, on-time delivery, expediting, etc
Contact Detail:
Alois Technologies Limited Recruiting Team