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For Companies At a Glance
- Tasks: Analyze business needs and create architectural blueprints for ServiceNow solutions.
- Company: Join a leading IT services firm in London, specializing in innovative tech solutions.
- Benefits: Enjoy a hybrid work model and the chance to work on global projects.
- Why this job: Be part of a dynamic team that drives successful tech implementations and enhances user experiences.
- Qualifications: 10+ years in ServiceNow with strong technical and soft skills; certifications preferred.
- Other info: This is a 6-month contract role with opportunities for growth and leadership.
The predicted salary is between 60000 - 84000 £ per year.
Job Title: ServiceNow Solution Architect
Location: London, UK
Presence: Hybrid
Type: Contract
Duration: 6 Months
Job Description:
Role Scope:
- A typical applicant is responsible for analysing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
- The position provides guidance on, assists in establishing, and participates in technical governance processes.
- The role collaborates on the design and implementation of a platform operating model that improves likelihood of successful go-lives and end-user adoption.
- Technical Architect must provide technical evaluation of strategic and operational demands against the ServiceNow platform architecture, platform capabilities, and leading practices and is expected to be a veteran leader in the ServiceNow field, having successfully delivered many large, complex, global multi-product projects on the ServiceNow platform.
- The candidate is also required to have a special blend of technical expertise and soft skills in sales conversations and post sales delivery domains allowing them to manage and communicate best practice advice and guidance with customers.
Required skills:
- 10+ years of experience supporting the implementation , administration , configuration , upgrade , and/or development of the ServiceNow tool.
- Should have worked on Web Services Integration (SOAP, REST).
- Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions.
- ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment.
- Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change and Service Catalog System/Process Automation (Orchestration) experience.
- Experience with working or developing in any one of the following programming languages: AngularJS, Java, Python, HTML, XML, Jelly.
- Excellent communication skills, understanding of ITIL framework. ServiceNow Certified Implementation Specialist or similar certification preferred.
- Strong understanding of ServiceNow platform architecture, including modules such as IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).
- Experience with ServiceNow integrations using REST, SOAP, and MID Server.
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
- Proven leadership and team management skills, with the ability to mentor and motivate team members.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving skills.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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ServiceNow Solution Architect employer: ALOIS Solutions
Contact Detail:
ALOIS Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Solution Architect
✨Tip Number 1
Make sure to showcase your extensive experience with ServiceNow in your conversations. Highlight specific projects where you successfully implemented or configured the platform, as this will demonstrate your capability to handle complex business objectives.
✨Tip Number 2
Familiarize yourself with the latest trends and best practices in ServiceNow architecture. Being able to discuss these insights during interviews can set you apart as a knowledgeable candidate who is up-to-date with industry standards.
✨Tip Number 3
Prepare to discuss your soft skills, especially in sales conversations and post-sales delivery. Being able to effectively communicate technical concepts to non-technical stakeholders is crucial for this role, so have examples ready that illustrate your communication prowess.
✨Tip Number 4
Network with professionals in the ServiceNow community. Engaging with others in the field can provide valuable insights and potentially lead to referrals, which can significantly enhance your chances of landing the job.
We think you need these skills to ace ServiceNow Solution Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 10+ years of experience with ServiceNow, focusing on specific projects where you've implemented, configured, or developed the platform. Use keywords from the job description to align your experience with the role.
Craft a Compelling Cover Letter: In your cover letter, emphasize your technical expertise and soft skills. Discuss your experience in leading complex projects and how you can contribute to the company's goals. Mention your familiarity with ITIL framework and your ability to communicate effectively with both technical and non-technical stakeholders.
Showcase Relevant Projects: Include specific examples of large, complex, global multi-product projects you've delivered on the ServiceNow platform. Highlight your role in these projects and the outcomes achieved, particularly in terms of successful go-lives and end-user adoption.
Highlight Certifications: If you have a ServiceNow Certified Implementation Specialist or similar certification, make sure to mention it prominently in your application. This will demonstrate your commitment to the field and your qualifications for the role.
How to prepare for a job interview at ALOIS Solutions
✨Showcase Your Technical Expertise
Be prepared to discuss your extensive experience with the ServiceNow platform. Highlight specific projects where you implemented, configured, or developed solutions, and be ready to explain the technical challenges you faced and how you overcame them.
✨Demonstrate Your Soft Skills
Since the role requires a blend of technical and soft skills, practice articulating how you've effectively communicated complex technical concepts to non-technical stakeholders. Share examples of successful sales conversations or post-sales delivery experiences.
✨Understand the Business Context
Familiarize yourself with the business objectives that the ServiceNow solutions aim to achieve. Be ready to discuss how your architectural blueprints can align with these objectives and improve end-user adoption.
✨Prepare for Governance Discussions
As the role involves participating in technical governance processes, think about how you can contribute to establishing best practices. Be prepared to discuss your approach to ensuring compliance and quality in ServiceNow implementations.
