At a Glance
- Tasks: Drive sales and build lasting relationships with customers in a vibrant hotel environment.
- Company: Join the dynamic team at Aloft London Excel, part of Marriott International.
- Benefits: Enjoy competitive pay, career growth, and a supportive work culture.
- Other info: Be part of a diverse team that values your unique background and ideas.
- Why this job: Make an impact by connecting with clients and shaping memorable experiences.
- Qualifications: Degree in Business or related field; experience in sales is a plus.
The predicted salary is between 40000 - 50000 € per year.
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
Candidate Profile
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
Core Work Activities
- Building Successful Relationships that Generate Sales Opportunities
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
- Managing Sales Activities
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Using Knowledge of Market Trends and Target Customer Information to Maximise Revenue
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
- Providing Exceptional Customer Service
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company’s customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
Eligibility to Work in the UK
Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Sales Manager - Aloft London Excel employer: Aloft London Excel
At Aloft London Excel, we pride ourselves on being an exceptional employer that values diversity and fosters a collaborative work environment. Our team enjoys competitive benefits, opportunities for professional growth, and the chance to build meaningful relationships with clients in a vibrant location. Join us to be part of a culture that celebrates unique backgrounds and experiences while driving success in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager - Aloft London Excel
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, trade shows, or even local meet-ups. Building relationships can lead to opportunities that aren’t advertised.
✨Tip Number 2
Don’t just wait for the perfect job to come to you. Be proactive! Reach out to companies you admire, even if they’re not hiring. A friendly email expressing your interest can go a long way.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their values and goals. We want to see your passion for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Aloft London Excel.
We think you need these skills to ace Sales Manager - Aloft London Excel
Some tips for your application 🫡
Show Off Your Sales Skills:When you're writing your application, make sure to highlight your sales experience. We want to see how you've built relationships and closed deals in the past. Use specific examples that demonstrate your ability to meet sales goals and handle customer needs.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Sales Manager role at Aloft London Excel. Mention how your background in business administration or marketing aligns with what we’re looking for. It shows us you’re genuinely interested!
Be Professional Yet Personable:While we love a friendly tone, remember to keep it professional. Your written application should reflect your personality but also show that you understand the importance of professionalism in sales. Strike that balance to make a great impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Aloft London Excel
✨Know Your Market
Before the interview, do your homework on the local market trends and competitors. Understand their strengths and weaknesses, and be ready to discuss how you can leverage this knowledge to generate sales opportunities for Aloft London Excel.
✨Build Relationships
Since the role focuses on building long-term customer relationships, think of examples from your past experiences where you've successfully developed connections with clients. Be prepared to share these stories during the interview to demonstrate your relationship-building skills.
✨Showcase Your Sales Achievements
Come armed with specific examples of your past sales successes. Quantify your achievements where possible, such as percentage increases in sales or successful campaigns you've led. This will help illustrate your capability to meet and exceed sales goals.
✨Customer Service Excellence
Prepare to discuss how you’ve provided exceptional customer service in previous roles. Think about situations where you turned a negative experience into a positive one, as this aligns with the company’s commitment to service excellence and customer loyalty.
