At a Glance
- Tasks: Manage guest check-ins, ensure smooth operations, and provide excellent customer service.
- Company: Aloft by Marriott London Excel, a vibrant hotel with a modern twist.
- Benefits: Competitive pay, career growth, and a fun work environment.
- Other info: Be part of a global brand with endless opportunities for personal development.
- Why this job: Join a dynamic team where you can express yourself and connect with guests.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property informati...
Duty Manager - Aloft by Marriott London Excel employer: Aloft London Excel
At Aloft by Marriott London Excel, we pride ourselves on being an exceptional employer that values diversity and fosters a collaborative work environment. Our team enjoys competitive benefits, opportunities for professional growth, and the chance to build meaningful relationships with clients in a vibrant location. Join us to be part of a culture that celebrates unique backgrounds and experiences while driving success in the hospitality industry.
