At a Glance
- Tasks: Engage customers and drive sales while creating a friendly shopping environment.
- Company: Join ALO Yoga, a vibrant brand in retail and wellness.
- Benefits: Flexible hours, competitive pay, and a fun team atmosphere.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Passion for customer service and a knack for building relationships.
- Other info: Great opportunity for growth in a supportive and inclusive workplace.
Overview
Sales Associate (Part-Time) – Westfield London
Role objective and responsibilities follow. This description retains the original content and structure with improved formatting for clarity.
Responsibilities
- Impaсts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading Alo’s initiatives, while optimizing productivity and efficiency.
- Ensure engagement with customers and provide a friendly and easy to shop environment.
- Continue to build the client relationship daily with our customers.
- In partnership with the leadership team, analyse reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlighting growth opportunities.
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor.
- Confidently introduce all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details.
- Leverage company tools, incentives, and strategies to support meeting store goals.
- Resolve client needs quickly and effectively ensuring customer satisfaction.
- Educate guests and staff on our product, community and culture.
- Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership.
- Assist in processing shipment and ensuring product flow including visual merchandising placement and daily replenishment excellence.
- Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure.
- Support other areas of the business, including Sales and Cashier, as needed.
Qualifications
- Preferred prior work experience in a client-centric, sales environment.
- Passion for customer service and delivering exceptional experiences.
- Self-motivated with a desire to achieve results and excel individually, and as a team.
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships.
- Proof of right to live and work in the UK.
Sales Associate Schedule
The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” and that weekend until the end of the holiday season, first week of January.
Diversity and Inclusion
As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing Careers@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
For CA residents, Job Applicant Privacy Policy HERE.
Seniority level
- Entry level
Employment type
- Part-Time
Job function
- Sales and Business Development
- Industries: Retail Apparel and Fashion
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Sales Associate (Part-Time) - Westfield London employer: Alo
Contact Detail:
Alo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part-Time) - Westfield London
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with Alo's products, values, and culture. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about customer engagement, think of scenarios where you can demonstrate your ability to connect with customers. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to share your own experiences! Think of times when you've gone above and beyond for a customer or worked as part of a team. These stories will help you stand out during interviews and show that you're a great fit for the Sales Associate role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Alo team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Associate (Part-Time) - Westfield London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you connect with customers and create exceptional experiences, so share any relevant stories or examples that highlight your skills.
Tailor Your Application: Make sure to customise your application to align with the job description. Highlight your previous experience in a client-centric environment and how it relates to the responsibilities of a Sales Associate at Westfield London. We love seeing applicants who take the time to match their skills with our needs!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our team culture. Remember, we’re looking for genuine connections and a good fit!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Alo
✨Know the Brand Inside Out
Before your interview, make sure you research Alo Yoga thoroughly. Understand their products, values, and community initiatives. This will not only help you answer questions confidently but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Since this role is all about customer engagement, prepare examples from your past experiences where you provided exceptional service. Think of specific situations where you resolved issues or created a positive shopping experience for customers.
✨Be Ready to Discuss Sales Strategies
Familiarise yourself with basic sales techniques and be prepared to discuss how you would drive sales in the store. Think about how you can leverage company tools and strategies to meet sales goals and improve customer satisfaction.
✨Demonstrate Flexibility and Team Spirit
The job requires a flexible schedule and teamwork. Be ready to talk about your availability and share examples of how you've worked well in a team setting. Highlight your willingness to adapt to changing business needs, especially during busy periods like the holiday season.