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For Companies At a Glance
- Tasks: Engage customers, drive sales, and create an authentic shopping experience.
- Company: Join a vibrant team at ALO Yoga in Manchester.
- Benefits: Flexible hours, inclusive culture, and opportunities for growth.
- Why this job: Be part of a community-focused brand that values genuine connections.
- Qualifications: Passion for customer service and teamwork; retail experience preferred.
- Other info: Must be available evenings, weekends, and holidays during peak seasons.
Overview
JOB TITLE: Sales Associate
Role Objective: The Sales Associate works to achieve store sales goals by setting the standard of the Alo experiences & Brand Mission. Creates an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading Alo’s initiatives, while optimizing productivity and efficiency.
- Ensure engagement with customers and provide a friendly and easy to shop environment.
- Continue to build the client relationship daily with our customers.
- In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities.
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor.
- Confidently introduce all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details.
- Leverage company tools, incentives, and strategies to support meeting store goals.
- Resolve client needs quickly and effectively ensuring customer satisfaction.
- Educate guests and staff on our product, community and culture.
- Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership.
- Assist in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence.
- Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure.
- Support other areas of the business, including Sales and Cashier, as needed.
Sales Associate Qualifications
- Preferred prior work experience in a client-centric, sales environment.
- Passion for customer service and delivering exceptional experiences.
- Self-motivated with a desire to achieve results and excel individually, and as a team.
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships.
- Proof of right to live and work in the UK.
Sales Associate Schedule
The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.
Diversity and Inclusion
As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing Careers@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
For CA residents, Job Applicant Privacy Policy HERE.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
- Industries: Retail Apparel and Fashion
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Sales Associate (Part-Time) - Manchester employer: Alo
Contact Detail:
Alo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Part-Time) - Manchester
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Alo's products, culture, and community. This way, when you chat with potential employers, you can show off your passion and knowledge, making a genuine connection.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to get comfortable discussing how you can drive sales and create an amazing customer experience. The more confident you are, the better you'll shine in interviews.
✨Tip Number 3
Network like a pro! Attend local events or connect with current Alo employees on social media. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the Alo team. Don’t miss out on that chance!
We think you need these skills to ace Sales Associate (Part-Time) - Manchester
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and how you connect with others.
Show Your Knowledge: Make sure to highlight any relevant experience you have in sales or customer service. We love candidates who can demonstrate their understanding of product knowledge and how it enhances the customer experience.
Tailor Your Application: Take a moment to customise your application for the Sales Associate role. Mention specific aspects of our brand mission and culture that resonate with you, showing us why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Alo
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in Alo's products. Understand the features, benefits, and care instructions for each item. This knowledge will not only impress your interviewers but also show that you're genuinely interested in providing customers with the best experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight how you built genuine connections and resolved issues effectively. This will demonstrate your passion for customer service and your ability to thrive in a client-centric environment.
✨Emphasise Teamwork and Feedback
Alo values collaboration and feedback, so be ready to discuss how you work within a team. Share instances where you’ve contributed to a positive team dynamic or received constructive criticism that helped you grow. This shows you’re adaptable and open to learning.
✨Be Flexible and Ready to Adapt
Since the role requires working flexible hours, express your willingness to adapt to changing schedules. Mention any previous experiences where you successfully managed shifts or adapted to new situations. This will reassure them that you can meet the demands of the business.
