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For Companies At a Glance
- Tasks: Engage customers and drive sales while creating an authentic shopping experience.
- Company: Join a vibrant team at ALO Yoga, a leader in retail apparel.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Why this job: Be part of a culture that values connection, community, and personal growth.
- Qualifications: Passion for customer service and teamwork; previous sales experience preferred.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Overview
JOB TITLE: Sales Associate
Role Objective
The Sales Associate works to achieve store sales goals by setting the standard of the Alo experiences & Brand Mission. Creates an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading Alo’s initiatives, while optimizing productivity and efficiency.
- Ensure engagement with customers and provide a friendly and easy to shop environment.
- Continue to build the client relationship daily with our customers.
- In partnership with the leadership team, analyse reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities.
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor.
- Confidently introduce all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details.
- Leverage company tools, incentives, and strategies to support meeting store goals.
- Resolve client needs quickly & effectively ensuring customer satisfaction.
- Educate guests and staff on our product, community and culture.
- Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership.
- Assist in processing shipment and ensuring product flow including visual merchandising placement and daily replenishment excellence.
- Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure.
- Support other areas of the business, including Sales and Cashier, as needed.
Qualifications
- Preferred prior work experience in a client-centric, sales environment.
- Passion for customer service and delivering exceptional experiences.
- Self-motivated with a desire to achieve results and excel individually, and as a team.
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships.
- Proof of right to live and work in the UK.
Schedule
Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change.
Diversity and Inclusion
As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you require reasonable adjustments to any part of our recruitment process, please share those requirements with us when completing your application or by emailing Careers@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. For CA residents, Job Applicant Privacy Policy HERE.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail Apparel and Fashion
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Sales Associate (Full-Time) - Manchester employer: Alo
Contact Detail:
Alo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Full-Time) - Manchester
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with Alo's brand mission, products, and community culture. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently, making a great impression on the hiring team.
✨Tip Number 3
Don’t just sit back and wait for the call! Follow up after your interview with a thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch!
✨Tip Number 4
Leverage your network! Reach out to current or former employees on LinkedIn to get insider tips about the interview process and company culture. They might even put in a good word for you!
We think you need these skills to ace Sales Associate (Full-Time) - Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service and sales shine through. We want to see how much you care about creating genuine connections with customers and delivering exceptional experiences.
Be Authentic: Don't be afraid to show your personality! We value authenticity, so share your unique experiences and how they align with our brand mission. This is your chance to stand out and show us why you'd be a great fit for the team.
Highlight Relevant Experience: Make sure to mention any previous work in client-centric or sales environments. We love seeing how your past experiences can contribute to achieving our store goals and enhancing the Alo experience for our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Alo
✨Know Your Product Inside Out
As a Sales Associate, you'll need to be an expert on the products. Make sure you research Alo's offerings, including features, benefits, and care instructions. This knowledge will help you connect with customers and provide them with the best experience.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your passion for creating genuine connections.
✨Embrace Teamwork and Feedback
Alo values collaboration, so be ready to discuss your experiences working in a team. Share how you’ve contributed to team goals and how you handle feedback. This shows that you're adaptable and willing to grow within the company culture.
✨Be Ready for Role-Playing Scenarios
During the interview, you might be asked to role-play a sales scenario. Practice engaging with a 'customer' and guiding them through their shopping experience. This will help you showcase your ability to create an authentic and friendly environment.
