At a Glance
- Tasks: Achieve sales goals by creating authentic experiences and educating customers about our brand.
- Company: Join ALO, a vibrant brand focused on community and culture.
- Benefits: Flexible schedule, inclusive environment, and opportunities for personal growth.
- Other info: Work in a dynamic store with a focus on teamwork and excellence.
- Why this job: Be part of a team that values genuine connections and customer satisfaction.
- Qualifications: Passion for customer service and experience in a sales environment preferred.
The predicted salary is between 22000 - 26000 £ per year.
The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6‑month, fixed‑term contract.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency.
- Ensure engagement with customers and provide a friendly and easy to shop environment.
- Continue to build the client relationship daily with our customers.
- In partnership with the leadership team, analyse reports in order to strategise and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities.
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest‑facing initiatives on the floor.
- Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details.
- Leverages company tools, incentives, and strategies to support meeting store goal.
- Resolve client needs quickly & effectively ensuring customer satisfaction.
- Educates guests and staff on our product, community and culture.
- Understand and protect the daily schedule that prioritises the best business strategy, in partnership with the Store Leadership.
- Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence.
- Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure.
- Support other areas of the business, including Sales and Cashier, as needed.
Sales Associate Qualifications
- Preferred prior work experience in a client-centric, sales environment.
- Passion for customer service and delivering exceptional experiences.
- Self‑motivated with a desire to achieve results and excel individually, and as a team.
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships.
- Aligns with and embodies ALO's Guiding Principles.
- Ability to lift, push, carry or otherwise move up to 50 pounds.
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
- Ability to stand and move for an entire shift.
Associate Schedule
The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including "Black Friday" (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.
Diversity and Inclusion statement
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Sales Associate (FTC) - Brompton Road employer: Alo
ALO is an exceptional employer that fosters a vibrant and inclusive work culture, where mindful movement is at the heart of everything we do. As the Flagship Store Manager on Regent Street, you will not only lead a dynamic team but also have access to extensive professional development opportunities, ensuring your growth aligns with our mission. With a focus on community engagement and employee well-being, ALO offers a unique environment that empowers you to make a meaningful impact both in-store and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate (FTC) - Brompton Road
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with ALO's products, culture, and community. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your people skills! Since this role is all about creating genuine connections, think of ways to engage with customers. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your sales skills! Prepare examples of how you've exceeded sales goals in the past. This will help you demonstrate your ability to drive results and align with ALO’s initiatives.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the ALO team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Associate (FTC) - Brompton Road
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service and the ALO brand shine through. We want to see how much you care about creating genuine connections with customers!
Be Specific About Your Experience:Share specific examples from your past roles that highlight your sales skills and product knowledge. We love seeing how you've made a positive impact in previous positions, so don't hold back!
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the listing to show us that you understand what we're looking for and how you fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Alo
✨Know Your Product Inside Out
As a Sales Associate, you'll need to be an expert on the products. Make sure you research ALO's offerings thoroughly—understand the features, benefits, and care instructions. This knowledge will help you educate customers effectively and build trust.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to meet a customer's needs. This will demonstrate your passion for creating authentic connections and delivering excellent experiences.
✨Embrace Teamwork and Feedback
Since this role thrives on collaboration, be ready to discuss your experience working in teams. Highlight how you’ve contributed to team goals and how you handle feedback. This shows that you align with the culture of excellence and are open to growth.
✨Be Flexible and Adaptable
The job requires a flexible schedule, so be prepared to discuss your availability. Share examples of how you've adapted to changing circumstances in previous roles. This will show that you're ready to meet the demands of the business, especially during busy periods like the holiday season.
