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For Companies At a Glance
- Tasks: Drive store operations, manage inventory, and ensure customer satisfaction.
- Company: Join ALO Yoga, a brand dedicated to mindful movement and community impact.
- Benefits: Flexible hours, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a team that transforms lives through yoga and exceptional service.
- Qualifications: Customer-focused attitude and a passion for teamwork.
- Other info: Dynamic work environment with potential for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Role Objective
The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
- Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
- Maintain and champion strong visual standards for the sales floor
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead
- Assist in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Identify product concerns and communicate inventory needs to support the business goals
- Support other areas of the business, including Sales & Service and Cashier, as needed
Operations Associate Qualifications
- Preferred prior work experience in a client-centric, sales & operational environment
- Passion for customer service and delivering exceptional experiences
- High energy, upbeat and enthusiastic with the ability to integrate fun and work
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
- Proof of right to live and work in the UK
Operations Associate Schedule
Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees\\\’ availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.
Diversity and Inclusion
As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing Careers@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
For CA residents, Job Applicant Privacy Policy HERE.
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Operations Associate (Full-Time) - Manchester employer: Alo
Contact Detail:
Alo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate (Full-Time) - Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, dive into ALO's values and mission. This will help you connect your personal experiences with their goals, showing them you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and prepare your answers. Think about how your past experiences relate to the Operations Associate role, especially around customer service and inventory management.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your passion for customer service and teamwork shine through. ALO is looking for high-energy individuals, so don’t hold back on sharing your excitement about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operations Associate (Full-Time) - Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about the opportunity to join our team and contribute to the mindful movement.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Operations Associate role. We want to see how your skills can help us drive profitability and efficiency in our store operations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly understand how you can fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alo
✨Know Your Stuff
Before the interview, make sure you understand ALO's mission and values. Familiarise yourself with their approach to mindful movement and how it translates into operations. This will show your genuine interest in the company and its culture.
✨Showcase Your Experience
Be ready to discuss your previous experience in client-centric and operational roles. Highlight specific examples where you've successfully managed inventory or improved processes. Use metrics to back up your achievements, as this aligns with the role's focus on business acumen.
✨Demonstrate Team Spirit
Since the Operations Associate role involves working closely with various team members, emphasise your ability to collaborate and build relationships. Share instances where you've fostered a positive team environment or resolved conflicts effectively.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company. Inquire about their approach to inventory management or how they maintain visual standards on the sales floor. This shows that you're not only interested in the position but also in contributing to their success.
