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For Companies At a Glance
- Tasks: Drive store efficiency and profitability while collaborating with a dynamic team.
- Company: Join ALO Yoga, a vibrant and inclusive workplace.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Make a real impact in retail operations and enhance customer experiences.
- Qualifications: Passion for customer service and teamwork; prior experience is a plus.
- Other info: Diverse and inclusive culture with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Operations Associate (Full-Time) – Battersea
Role objective: The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The role works closely with the Operations & Visual Manager and Operations Lead to initiate and complete work and provide feedback to the team to achieve optimal results supporting total store operations.
Responsibilities
- Execute inventory management processes with a focus on maximizing accuracy and reducing shrink
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management
- Maintain and champion strong visual standards for the sales floor
- Collaborate with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology and facilities to ensure maintenance and maximization
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to meet the needs of the business, team and guests
- Execute company-level operations-focused directives, projects and initiatives in partnership with the Operations & Visual Manager and Operations Lead
- Assist in processing shipments and ensuring product flow, including visual merchandising placement and daily replenishment
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly and effectively to ensure customer satisfaction
- Identify product concerns and communicate inventory needs to support business goals
- Support other areas of the business, including Sales & Service and Cashier, as needed
Qualifications
- Preferred prior work experience in a client-centric, sales & operational environment
- Passion for customer service and delivering exceptional experiences
- High energy, upbeat and enthusiastic with the ability to integrate fun and work
- Self-motivated with a desire to achieve results and excel individually and as a team
- Fosters genuine connection through empathy, integrity and building trusting relationships
- Proof of right to live and work in the UK
Schedule
Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. Availability may be subject to change. The General Manager determines availability needs and creates a schedule including morning, evening and weekend shifts. All employees must be able to work through the holiday period as required.
Diversity and Inclusion
As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status protected by law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy and are open to flexible working arrangements.
Interview Process adjustments
If you require reasonable adjustments to any part of our recruitment process, please share those requirements with us when applying or by emailing Careers@aloyoga.com. We will strive to accommodate to provide a fair assessment process.
For CA residents, Job Applicant Privacy Policy HERE.
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Operations Associate (Full-Time) - Battersea employer: Alo
Contact Detail:
Alo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate (Full-Time) - Battersea
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Operations Associate role.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles. This is key for the Operations Associate position, where you'll need to demonstrate strong business acumen and resolve client needs effectively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Operations Associate (Full-Time) - Battersea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Associate role. Highlight any previous experience in inventory management or customer service, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can contribute to our team. Keep it upbeat and engaging, just like our work environment!
Showcase Your Team Spirit: We love a good team player! In your application, mention any experiences where you've collaborated with others to achieve results. This will show us you're ready to jump in and support our store operations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alo
✨Know Your Operations
Familiarise yourself with the key operational functions mentioned in the job description. Understand inventory management processes, shipment handling, and visual merchandising. This will show your potential employer that you’re not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Customer Service Skills
Since the role is client-centric, be ready to share examples of how you've delivered exceptional customer service in the past. Highlight any experiences where you resolved client needs quickly and effectively, as this will demonstrate your ability to contribute positively to the team.
✨Demonstrate Team Spirit
The Operations Associate role requires collaboration with various team members. Be prepared to discuss how you’ve worked well in teams before, especially in high-energy environments. Emphasising your ability to foster genuine connections and build trusting relationships will resonate well with the interviewers.
✨Be Ready for Dynamic Situations
This position involves moving dynamically on the retail floor. Prepare to discuss how you handle fast-paced environments and adapt to changing priorities. Sharing specific examples of how you’ve successfully managed multiple tasks or responded to unexpected challenges will showcase your readiness for the role.
