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- Tasks: Lead a passionate team to create exceptional guest experiences and drive sales.
- Company: Join Alo, a brand that promotes mindful living and community connection.
- Benefits: Competitive pay, growth opportunities, and a vibrant work culture.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in sales and a passion for guest service.
- Other info: We're always looking for great talent, even if no openings are available.
The predicted salary is between 30000 - 42000 £ per year.
Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s Guiding Principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.
We are always hiring great talent for this role, even if there isn't an immediate opening.
- Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps.
- Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team.
- Represent the business in meetings and on conference calls, in partnership with General Manager.
- Review, monitor and partner with General Manager to manage the budget, reporting and other business data; quarterly business review and sales planning.
- Future planning workflow business needs to protect optimal performance.
- Ensure that the Sales, Service, and Community team exudes Alo's mission and Guiding Principles to effectively communicate to our visitors who we are, what we do and why we do what we do.
- Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team.
- Establish internal & external pipeline through succession planning and recruitment strategy.
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager.
Assistant Store Manager, Sales & Service - London Pipeline (Hiring Immediately) employer: Alo
Contact Detail:
Alo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager, Sales & Service - London Pipeline (Hiring Immediately)
✨Tip Number 1
Network like a pro! Reach out to current employees at Alo or similar companies on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Show your passion for guest experience! When you get the chance to chat with hiring managers, share your ideas on how to elevate customer service in the store. It’ll show you’re not just about sales but genuinely care about the guests.
✨Tip Number 3
Prepare for role-play scenarios! Since the Sales & Service Manager role is all about connecting with guests, practice how you’d handle different customer situations. This will help you shine during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Assistant Store Manager, Sales & Service - London Pipeline (Hiring Immediately)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for guest experience and sales shine through. We want to see how you connect with our mission and how you can bring that energy to the team!
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight your relevant experience in sales and service, and how you've elevated guest experiences in the past. We love seeing how you fit into our culture!
Be Specific: Use specific examples from your previous roles to demonstrate your skills. Whether it’s a successful sales initiative or a time you coached a team member, we want to hear about it! This helps us understand how you can contribute to our store.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Alo
✨Know Alo's Mission Inside Out
Before your interview, dive deep into Alo's mission and Guiding Principles. Understand how they translate from the studio to the street. This will help you articulate how your values align with theirs and show that you're genuinely passionate about enhancing guest experiences.
✨Showcase Your Sales Savvy
Be ready to discuss specific sales strategies you've implemented in previous roles. Think of examples where you identified sales opportunities or improved guest experiences. This will demonstrate your ability to contribute to Alo's business targets right from the get-go.
✨Prepare for Team Leadership Questions
Expect questions about team management and coaching. Prepare examples of how you've developed talent and fostered effective communication within a team. Highlight your approach to accountability and how you’ve led teams to success in past roles.
✨Bring Your Problem-Solving Skills
Alo values individuals who can identify and address gaps in processes. Be prepared to discuss a time when you tackled a challenge in a retail environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.