General Manager - Kings Road
General Manager - Kings Road

General Manager - Kings Road

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and develop the Kings Road store, ensuring a positive work environment and achieving sales goals.
  • Company: Alo Yoga promotes mindful movement, enhancing lives on and off the mat.
  • Benefits: Enjoy a dynamic work culture, opportunities for growth, and flexible working options.
  • Why this job: Be the first GM in Europe, shaping the brand's presence and community impact in London.
  • Qualifications: Retail experience, strong leadership skills, and a passion for customer service are essential.
  • Other info: Diversity and inclusion are core values; we welcome all applicants.

The predicted salary is between 43200 - 72000 £ per year.

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

The General Manager is responsible for leading, managing and continuously developing all aspects of their store\’s business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company\’s mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team that will be motivated to grow, contribute and advance with Alo.

The General Manager at Kings Road will be the first General Manager in Alo’s European stores. The General Manager, Kings Road, will be expected to bring knowledge of the local market, employment and business practices. The GM should work with cross-functional partners to develop marketing, operations, people, training, and sales strategies that are specific to the London market. This GM will be involved in the hiring and training of the Kings Road team, and may support with additional European store openings as needed.

Business Leader

  • Develop and execute the brand\’s retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base.
  • Local market knowledge of clientele base and brand competitors.
  • Aware of business trends that relate to the success of the store and brand.
  • Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in-store experience.
  • Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
  • Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
  • Identify and communicate individual and team training needs.
  • Impact fitting room conversion ensuring that all clients are attended to in the fitting rooms, that product needs are easily accessible, and sales execution is seamless and accurate.
  • People Leader

  • Facilitate new hire onboarding, and on-going training for existing staff members.
  • Ensure that the Sales & Operations team exudes Alo\’s mission and values to effectively communicate to our visitors who we are, what we do and why we do what we do.
  • Consistently drive and motivate the store team utilizing company performance tools to evaluate, achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.).
  • Establish an individual development plan to support professional growth aspirations and talent needs at Alo.
  • Use company performance tools to evaluate management team and provide constant feedback to drive individual growth and improvement
  • Monitor and address performance issues on a timely basis
  • Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction.
  • Actively fill open positions prioritizing internal colleagues in Customer Experience, Commission and high-level selling areas.
  • Interview, Hire, Train, Direct, Manage, Coach, Develop, Coordinate, Evaluate and discipline direct and indirect reports; establish strategy for work; provide insight and decision support; direct and manage team to meet or exceed performance behavioral expectations; address complaints from and resolve problems with colleagues
  • Utilize check-in process as a tool for colleague talent development, promotion and advancement
  • Ensure that all staff members adhere to the wardrobe standards for the current season, and always represent the Alo brand.
  • Operations Leader

  • Ensure the staff\’s adherence to all store standards (cleanliness, maintenance, replenishment etc.) on selling floor and back of house
  • Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store team.
  • Supervise inventory management to ensure store shrink is at or below company target
  • Complete all required daily and weekly reporting as requested.
  • Manage headcount and payroll objectives for the store staff.
  • Implement tactics to manage and maintain an effective P&L strategy
  • Plan for future business needs to continually improve business results
  • Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures.
  • Make well-versed recommendations to help improve the company\’s operational systems and processes.
  • Business Partner

  • Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
  • Satisfactorily resolve all customer issues and/or complaints in a timely manner.
  • Collaborate with cross-functional business partners to support organizational goals
  • Communicate effectively and efficiently with all levels in the organization, including the executive team.
  • Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives.
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture
  • Conduct regular store meetings (i.e., morning, weekly, monthly, etc.) to motivate the team, and communicate brand activities and initiatives.
  • Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate.
  • General Manager Qualifications:

  • Prior experience within retail or related industry experience
  • Working knowledge of MS Office (Word, Excel and Outlook)
  • Experience managing and leading a team
  • Dynamic interpersonal and communication skills, both verbal and written
  • Extraordinary guest experience, organizational and time management skills
  • Agile with the ability to handle multiple tasks in a changing environment
  • Highly Motivated by driving business in a fast-paced, innovative environment
  • Business owner mindset with an entrepreneurial spirit
  • Independent work ethic, time management skills, and personal accountability
  • Candidates must have the right to live and work in the UK.

    Diversity and Inclusion statement

    As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

    Interview Process adjustments

    If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing .We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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    Please review our company California Job Applicant Privacy Policy .

    General Manager - Kings Road employer: Alo

    Alo Yoga is an exceptional employer, particularly for the General Manager role at Kings Road, as it offers a vibrant work culture centred around mindful movement and community engagement. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while contributing to a mission-driven environment that prioritises well-being and inclusivity. Located in the heart of London, this position not only allows for impactful leadership but also the chance to shape the brand's presence in Europe, making it a unique and rewarding opportunity.
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    Contact Detail:

    Alo Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land General Manager - Kings Road

    ✨Tip Number 1

    Familiarise yourself with Alo's brand values and mission. Understanding how mindful movement translates into their business practices will help you align your vision with theirs during discussions.

    ✨Tip Number 2

    Research the local market trends in London, especially in retail and wellness sectors. Being able to discuss specific opportunities or challenges in the area will demonstrate your proactive approach and local knowledge.

    ✨Tip Number 3

    Network with professionals in the retail and wellness industries. Attend local events or workshops to connect with potential colleagues or mentors who can provide insights into the role and company culture.

    ✨Tip Number 4

    Prepare to showcase your leadership style and how it aligns with building a positive work environment. Think of examples from your past experiences where you've successfully motivated a team or improved performance.

    We think you need these skills to ace General Manager - Kings Road

    Retail Management
    Sales Strategy Development
    Team Leadership
    Customer Experience Enhancement
    Local Market Knowledge
    Performance Metrics Analysis
    Inventory Management
    Visual Merchandising
    Training and Development
    Conflict Resolution
    Communication Skills
    Time Management
    Entrepreneurial Mindset
    Operational Excellence
    Cross-Functional Collaboration

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of the General Manager position at Alo. Familiarise yourself with their mission and values, as this will help you tailor your application to reflect how you align with their goals.

    Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in retail management or related fields. Be specific about your achievements, such as sales targets met or teams successfully led, to demonstrate your capability for this role.

    Showcase Local Market Knowledge: Since the role requires knowledge of the London market, include any relevant insights or experiences you have that relate to local clientele and competitors. This will show that you are well-prepared to drive business strategies specific to the area.

    Craft a Compelling Cover Letter: Your cover letter should not only express your enthusiasm for the role but also detail how your skills and experiences make you the ideal candidate. Use specific examples to illustrate your leadership style and how you can contribute to Alo's success.

    How to prepare for a job interview at Alo

    ✨Show Your Passion for Mindful Movement

    Since the role is deeply connected to the concept of mindful movement, make sure to express your enthusiasm for yoga and how it impacts daily life. Share personal experiences that highlight how mindfulness has influenced your own journey.

    ✨Demonstrate Local Market Knowledge

    As the first General Manager in Alo’s European stores, it's crucial to showcase your understanding of the London market. Be prepared to discuss local competitors, customer preferences, and any trends that could affect the store's success.

    ✨Highlight Leadership Experience

    This position requires strong leadership skills. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated staff, handled performance issues, and fostered a positive work environment.

    ✨Prepare for Operational Challenges

    The role involves overseeing various operational aspects. Be ready to discuss your experience with inventory management, visual merchandising, and maintaining store standards. Think of specific strategies you've implemented to improve efficiency and sales.

    General Manager - Kings Road
    Alo
    Location: London
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    • General Manager - Kings Road

      London
      Full-Time
      43200 - 72000 £ / year (est.)
    • A

      Alo

      50-100
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