Assistant Store Manager of People Operations - Regent Street, London in City of Westminster

Why Join ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Overview: The Assistant Manager, People Operations is a key member of the store leadership team responsible for driving workforce planning, recruiting, onboarding, and team development. This role partners closely with Store Leadership to build high‑performing teams, elevate the employee and guest experience, and support operational excellence through strategic staffing, leadership coaching, and talent initiatives. The Assistant Manager, People Operations embodies ALO’s guiding principles while fostering a culture where teams love to work and guests love to shop.

People Operations Leader Responsibilities:

• Utilize recruiting tools and talent acquisition strategies to source external candidates through recruiting events, job fairs, networking, and competitive outreach.
• Support the posting and maintenance of open positions across internal and external job boards for lead and associate vacancies.
• Lead and model a service culture that prioritises the guest experience through training, coaching, and recognition.
• Build and maintain strong talent pipelines while supporting onboarding, leadership development, and retention initiatives.
• Partner directly with ALO’s recruitment team to ensure alignment with broader talent strategy.

Business Leader Responsibilities:

• Partner with Store Leadership to support workforce planning, staffing strategies, and talent forecasting aligned with business needs.
• Analyze staffing trends, scheduling opportunities, and retention insights to support operational and financial performance.
• Support payroll efficiency while maintaining optimal staffing levels and guest experience standards.
• Represent the business in meetings and cross‑functional discussions in partnership with Store Leadership.
• Drive initiatives that support employee engagement, retention, and operational productivity.
• Champion a culture where teams love to work and guests love to shop by modelling ALO’s mission, guiding principles, and service standards.
• Lead through accountability, consistent coaching, communication, and development of talent across the store team.
• Build teams committed to continuous learning through ongoing feedback, training and reinforcement of guest‑service and sales behaviours.
• Facilitate meaningful 30/60/90‑day check‑ins with new hires to support onboarding, engagement, development and long‑term retention.
• Support succession planning and development initiatives to strengthen internal talent pipelines.
• Coach leaders on creating schedules that balance business priorities with team member needs and scheduling preferences.

Operations Leader Responsibilities:

• Oversee onboarding and employment processes including orientations, ensuring Day 1 documentation set‑up and communication of start dates.
• Support scheduling strategies that improve consistency in team member hours while identifying external staffing needs when necessary.
• Oversee and support execution of key operational and visual processes to ensure the store environment reflects ALO brand standards and delivers an elevated guest experience.
• Champion strong visual standards on the sales floor by leveraging business performance insights, product storytelling and operational execution.
• Ensure operational consistency and compliance with company policies, workforce practices and talent processes.

Qualifications:

• 3‑5 years of retail or related industry leadership experience.
• Working knowledge of MS Office (Word, Excel, Outlook).
• Exceptional interpersonal and communication skills, both verbal and written.
• Agility in handling multiple tasks in a changing environment.
• Strong understanding of retail business operations, workforce planning and employee experience strategy.
• Proven ability to coach, develop and influence leaders and team members.
• Required to be physically active in and around the store, capable of moving up to 50 pounds and performing daily physical tasks.

Benefits:

• Generous employee discount for ALO and free membership to ALO Wellness Club, including streaming fitness and yoga classes.
• Competitive medical, dental, vision and mental health benefits; new‑parent support (Full‑time employees).
• 401 k with company matching (Full‑time employees).
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at select Sanctuaries.

Equal Opportunity Employer: As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.