Director of Retail Operations, Europe & UK in London
Director of Retail Operations, Europe & UK

Director of Retail Operations, Europe & UK in London

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
A

At a Glance

  • Tasks: Lead retail operations across Europe, ensuring seamless execution of global strategies.
  • Company: Alo, a dynamic brand focused on innovative retail experiences.
  • Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
  • Why this job: Make a real impact by adapting global strategies to local markets.
  • Qualifications: Strong leadership skills and experience in retail operations management.
  • Other info: Join a passionate team dedicated to excellence in retail.

The predicted salary is between 72000 - 108000 £ per year.

OVERVIEW

The Director of Europe Retail Operations is responsible for ensuring that Alo's global retail strategies are translated into locally relevant, seamlessly executed operations across the region. This role leads Area Operation Managers, adapting global operating models and rollout plans while ensuring flawless execution across communications, logistics, training, and measurement. While reporting into the Global Retail Operations function, this role operates in lock step with our Europe Managing Director to ensure tools, processes, and systems provided to the field work seamlessly. This role will build strong peer-level partnerships with local peers, including Logistics, Loss Prevention, Planning, and Marketing, that allows for empowered decision‑making in‑region without unnecessary escalation. This role requires strong decision quality—knowing when to adapt, when to call for help, and when to hold the line on global standards.

RESPONSIBILITIES

  • New Country Enablement & Operating Model Localization: Manage cross‑functional critical‑path milestones for new country enablement activities, maintaining detailed project plans and trackers to drive towards first store business enablement. Conduct impact and gap assessment against global operating model, systems, and processes to determine local adaptations for local market. Partner with Global Retail Operations team to develop new operating models, processes, and technology changes to adapt Tic concept variations, including department store, mall, and freestanding store operating models. Partner with local logistics and last mile delivery providers and HQ‑based Supply Chain teams to develop fulfillment models customized on a store‑by‑store basis to meet business needs. Support with NSO planning, coordination and training.
  • Retail Calendar & Communication: Own and maintain localized Retail Calendar to include local events, holidays, initiative pilots and roll‑outs, communication campaigns, leveraging Global Retail Calendar as baseline. Oversee all store and field leader communications via Zipline communication platform, leveraging global communication content as baseline, managing translation to local language while maintaining feeling and essence of messaging. Maintain Zipline Resource Library for country, ensuring that all policies and procedures align to local market expectations and are translated for local consumption. Support facilitation of weekly market level field leader meetings, ensuring general alignment with global approach. Support planning, logistics, and facilitation of market events in conjunction with field leadership and global teams.

Director of Retail Operations, Europe & UK in London employer: Alo Yoga

Alo is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the heart of Europe. As the Director of Retail Operations, you will benefit from a culture that prioritises employee growth through continuous training and development opportunities, while also enjoying the unique advantage of working closely with local teams to adapt global strategies to regional needs. With a commitment to empowering decision-making and seamless operations, Alo provides a rewarding career path for those looking to make a meaningful impact in the retail sector.
A

Contact Detail:

Alo Yoga Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Retail Operations, Europe & UK in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working at Alo. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for interviews by knowing the company inside out. Familiarise yourself with Alo's retail strategies and how they adapt to local markets. This shows you're genuinely interested and ready to hit the ground running.

✨Tip Number 3

Showcase your adaptability! In your conversations, highlight examples of when you've successfully navigated changes or challenges in operations. This is key for a role that requires strong decision-making skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!

We think you need these skills to ace Director of Retail Operations, Europe & UK in London

Project Management
Cross-Functional Collaboration
Communication Skills
Logistics Management
Retail Operations Strategy
Adaptability
Decision-Making Skills
Impact Assessment
Training and Development
Localization of Operating Models
Event Planning
Resource Management
Problem-Solving Skills
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Director of Retail Operations. Highlight your experience in managing cross-functional teams and adapting global strategies to local markets. We want to see how you've made an impact in similar roles!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've successfully led operations and built partnerships in previous roles. We love a good story!

Showcase Your Decision-Making Skills: In your application, emphasise your decision-making abilities. Talk about times when you had to adapt strategies or hold firm on standards. We’re looking for someone who knows when to pivot and when to stick to their guns!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Alo Yoga

✨Know the Company Inside Out

Before your interview, make sure you research Alo thoroughly. Understand their global retail strategies and how they adapt to local markets. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

As a Director of Retail Operations, you'll need to lead teams effectively. Prepare examples of how you've successfully managed cross-functional teams in the past, particularly in adapting global strategies to local needs. Be ready to discuss your decision-making process and how you empower your team.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to make tough decisions or adapt strategies on the fly. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.

✨Communicate Clearly and Confidently

Effective communication is key in this role. Practice articulating your thoughts clearly, especially when discussing complex topics like logistics and operational models. Remember to maintain a confident tone, as this will reflect your capability to lead and influence others.

Director of Retail Operations, Europe & UK in London
Alo Yoga
Location: London

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

A
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>