Key Account Manager, London and South East in Maidenhead

The Key Account Manager (KAM) is a field-based expert, that strategically drives the commercial objectives of Alnylam’s hereditary transthyretin amyloidosis (hTTR) portfolio. The KAM will be accountable for developing and implementing key account plans in their designated territory to optimize care for patients. The Key Account Manager, reporting to the Sales Director, is expected to develop territory specific strategic account plans in the context of the overall product strategy and in close alignment and collaboration with functions of Medical Affairs, Patient Advocacy, Market Access and Commercial, while ensuring full compliance with the relevant company, industry, legal, regulatory and ethical standards.

Summary Of Key Responsibilities

• Present a positive image of the company and develop awareness of hTTR and Alnylam’s RNAi platform with relevant groups of healthcare professionals.
• Develop, own, and drive territory and account plans, including customer targeting and cycle plan, in line with Marketing strategy and Business Operations guidance.
• Promote our product portfolio and achieve post-launch KPIs.
• Perform a detailed analysis of the assigned territory to identify, assess, and support the development of relevant centres for diagnosis and referral of appropriate patients to the specialist treatment centres.
• Support awareness of patient identification, diagnostic testing and referral pathways by executing against a territory strategy and account specific plans.
• Build relationships and maintain contact with key customers and provide commercial and scientific services to ensure access at site of care where appropriate.
• Manage and execute local meetings to drive diagnosis and referral, in collaboration with the Medical Affairs Team for physicians and other healthcare professionals.
• Lead and co-ordinate key projects and signature initiatives as requested on behalf of the wider sales team.
• Represent Alnylam at local and national meetings and congresses.
• Manage and coordinate the Alnylam relationship with relevant professional bodies as assigned.
• Serve as the communication link between key customers and internal teams.
• Support more junior members of the KAM team in their development through coaching and sharing of best practice.
• Liaise and collaborate with relevant internal staff (Medical Affairs, Commercial Leads, Marketing and Business Operations Manager), as required.
• Ensure that all customer and environmental insights are communicated promptly to the relevant functions such as Marketing, Market Access or the TTR Leadership Team.
• Timely and accurate reporting and continuous diligent maintenance of the CRM database.
• Conduct all activities to highest ethical standards in accordance with country code of practice and local Laws and regulations.
• Significant domestic travel and occasional international travel as needed.

Qualifications

• In depth sales experience in bio/pharmaceutical sales and Key Account Management experience, in the orphan or ultra-orphan market.
• Ability to gain consistent access and develop strong & professional relationships for product promotion with healthcare providers in reference centers and the community.
• Effective communication and influencing skills to engage with professionals at all organizational levels.
• Strong business acumen to add value to the existing health care structures.
• Ability to draw on previous experiences and insights to generate and maintain appropriate awareness and timely access to treatment.
• Ability to travel within a territory on a regular basis and must hold a valid driver's licence.
• Excellent organisational skills.