At a Glance
- Tasks: Lead reactive repairs and landscape maintenance services to ensure high standards.
- Company: Almond, a small organisation making a big impact in communities.
- Benefits: Competitive salary, hybrid working, gym membership contribution, and excellent work/life balance.
- Other info: Join a values-led team focused on collaboration, respect, and continuous improvement.
- Why this job: Play a central role in safeguarding homes and improving customer outcomes.
- Qualifications: Degree in building discipline and strong experience in housing management.
The predicted salary is between 69038 - 69038 € per year.
Our Mission - Homes, people and communities to be proud of.
Our Vision - Striving to improve life experiences and opportunities.
About the Role
We’re looking for an experienced and motivated Repairs Manager to lead our reactive repairs and landscape maintenance services, ensuring they are delivered safely, efficiently and to a high standard. This is a pivotal leadership role with responsibility for managing operational delivery, monitoring performance, supporting compliance, overseeing budgets and contracts, and providing high-level information to support management decision-making. You’ll work closely with colleagues, contractors and external stakeholders to drive service excellence, safeguard our assets and support the organisation’s wider strategic aims.
About Us
We’re a small organisation that makes a big impact in the communities where our tenants live. At Almond, we focus on what WORKS for our customers and colleagues. Our values are:
- Work together
- Open to change
- Respect
- Kindness
- Social
If you’re someone who takes pride in delivering excellent customer service and shares our values, and have the experience, technical expertise and leadership skills to succeed in this role, we’d love to hear from you.
What You’ll Be Doing
- Leading and managing the reactive repairs service to deliver timely, safe and cost-effective outcomes
- Line managing the repairs team to achieve KPIs, support development and maintain high standards of performance and safety
- Applying legislation, codes and technical standards to maintain compliance and protect asset integrity
- Coordinating with contractors and internal teams on priorities, materials and access to achieve cost, quality and programme targets
- Monitoring service performance, managing budgets and contracts, and producing reports, ARC returns and audit-ready records
- Leading service improvement, supporting policy development, handling complaint escalations and managing major events such as fire or flood incidents
What We’re Looking For
- A degree or relevant technical qualification in a building discipline
- Strong experience in housing or property management, including reactive repairs, compliance and contractor management
- Proven ability to lead teams, manage performance, oversee budgets and drive continuous improvement
- Excellent technical knowledge of building fabric, services maintenance and relevant Scottish housing legislation and standards
- Strong communication, reporting and IT skills, with the ability to work collaboratively and uphold our WORKS values
- A full driving licence with access to a car.
Why Join Us
- You’ll play a central role in safeguarding our homes and assets
- You’ll have the opportunity to lead people, influence strategy and improve customer outcomes
- You’ll join a values-led organisation committed to collaboration, respect and continuous improvement
- You’ll help deliver services that make a direct difference to customers and communities
What We Offer
- Salary: £69,038 per annum
- Working hours: 36 hours over Monday to Friday
- 9‑day fortnight option: Every other Friday rest day
- Hybrid working: Minimum of 2 days per week in the office
- Office location: Livingston
- A key leadership role with scope to shape service delivery and continuous improvement
- The opportunity to work collaboratively across the organisation and with external partners to deliver positive outcomes
- A varied and rewarding role supporting safe homes, strong communities and excellent customer service
Benefits include:
- Excellent work/life balance culture
- Access to online health and wellbeing services
- Contribution towards gym membership
- Pension scheme from day one with a 10% employer contribution
Closing date: Monday 8th June 2026
Interviews: Weeks commencing 22nd and 29th June
To find out more and apply, please click the Apply button now.
Equal Opportunities
Almond is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to creating an inclusive workplace and will consider all applicants fairly. Reasonable adjustments are available throughout the recruitment process.
Repairs Manager employer: Almond Housing Association
At Almond, we pride ourselves on being a values-led organisation that makes a significant impact in our communities. As a Repairs Manager, you'll enjoy a supportive work culture that prioritises collaboration and respect, alongside excellent work/life balance and opportunities for professional growth. With a commitment to continuous improvement and a focus on delivering exceptional customer service, you'll play a vital role in shaping the future of our services while enjoying competitive benefits and a hybrid working model in the vibrant location of Livingston.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and property management sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to it. Practise common interview questions, especially those related to leadership and compliance, so you can showcase your expertise confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your fit for the Repairs Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team and making a difference in the communities we serve.
We think you need these skills to ace Repairs Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in reactive repairs and team management. We want to see how your skills align with our mission and values, so don’t hold back!
Showcase Your Leadership Skills:As a Repairs Manager, you’ll be leading a team, so it’s crucial to demonstrate your leadership experience. Share specific examples of how you've successfully managed teams and improved service delivery in your previous roles.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and how they relate to the role. We appreciate clarity as much as we value detail!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for this exciting opportunity to make a difference in our communities!
How to prepare for a job interview at Almond Housing Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to building fabric and services maintenance. Familiarise yourself with relevant Scottish housing legislation and standards, as this will show that you're not just a leader but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you managed performance, supported development, or handled complaints. This will help demonstrate your ability to lead the repairs team effectively.
✨Understand Their Values
Almond values collaboration, respect, and kindness. Be ready to discuss how you embody these values in your work. Share stories that highlight your commitment to excellent customer service and working together with colleagues and contractors.
✨Prepare for Scenario Questions
Expect questions about how you'd handle major events like fire or flood incidents. Think through potential scenarios and how you would coordinate with contractors and internal teams to ensure safety and compliance while achieving cost-effective outcomes.
