At a Glance
- Tasks: Lead and support a repairs team to deliver top-notch service for our tenants.
- Company: Almond Housing Association, a charity dedicated to tenant satisfaction in West Lothian.
- Benefits: Enjoy 34 days leave, pension scheme, private healthcare, gym membership, and hybrid working.
- Other info: Join a dynamic team committed to improving tenant satisfaction and service quality.
- Why this job: Make a real difference in tenant lives while promoting excellence in service delivery.
- Qualifications: Experience in managing teams and handling tenant requests in a target-focused environment.
The predicted salary is between 36000 - 60000 € per year.
Almond Housing Association is a registered Scottish Charity based in Livingston, serving tenants and owners throughout the West Lothian area. Currently we are seeking an experienced, technically qualified manager to support and guide our repairs team to deliver a quality reactive repairs service through external contractors to our 2,500 tenants.
Candidates will have relevant experience of working in a target focused environment and have personal experience and skills in dealing with front line tenant requests, along with a proven track record in identifying building defects and specification of effective remedial works. The successful applicant will also be responsible for the line management of an established team; therefore, previous experience of leading a team is essential.
This is an exciting opportunity to promote excellence in our reactive service and develop greater tenant satisfaction for Almond.
As part of our commitment to attracting the very best, we offer a comprehensive reward and benefits package including 34 days leave, contributory pension scheme, private health care, subsidised gym membership and Hybrid working.
Repairs Manager in Livingston employer: Almond Housing Association
Almond Housing Association is an exceptional employer that prioritises the well-being and development of its staff, offering a comprehensive benefits package including 34 days of leave, a contributory pension scheme, and private health care. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth while making a meaningful impact in the West Lothian community.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager in Livingston
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and repairs sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Almond Housing Association. Understand their values and how they serve their tenants. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience managing teams and how you've successfully handled tenant requests in the past. Use specific examples to illustrate your points.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Repairs Manager in Livingston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in managing repairs teams and dealing with tenant requests. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving tenant satisfaction and how your background makes you the perfect fit for our Repairs Manager role. Keep it engaging and personal.
Showcase Your Technical Skills:Since this role requires technical qualifications, make sure to mention any relevant certifications or training you've completed. We’re keen to know how you can identify building defects and specify effective remedial works.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Almond Housing Association
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to repairs and building defects. Familiarise yourself with common issues tenants face and the best practices for resolving them. This will show that you’re not just a manager, but someone who understands the nitty-gritty of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability to manage the established team at Almond Housing Association effectively.
✨Understand Tenant Needs
Since this role involves dealing with front line tenant requests, be ready to discuss how you’ve handled tenant interactions before. Highlight your approach to ensuring tenant satisfaction and how you’ve implemented feedback to improve services.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult tenant request or managing a contractor issue. Prepare your thought process on how you would tackle these scenarios, showcasing your problem-solving skills and ability to think on your feet.
