At a Glance
- Tasks: Support compliance and RAAC projects, manage records, and liaise with customers and contractors.
- Company: Almond, a small organisation making a big impact in communities.
- Benefits: Flexible working, excellent work/life balance, and a pension scheme from day one.
- Other info: Join a values-led team focused on collaboration, respect, and continuous improvement.
- Why this job: Make a real difference in property management and support your community.
- Qualifications: Strong admin skills, customer service experience, and IT proficiency.
The predicted salary is between 30000 - 40000 £ per year.
Fixed Term until 31 March 2027 | Full Time
Our Mission - Homes, people and communities to be proud of.
Our Vision - Striving to improve life experiences and opportunities.
About the Role
We’re looking for an organised and customer‑focused Compliance and RAAC Assistant to provide administrative and operational support to our Asset Management team, helping ensure our property management processes run smoothly, accurately and efficiently. This is a varied role supporting compliance contracts, reactive repairs and the delivery of our RAAC programme. You’ll help plan compliance inspections, maintain accurate records, raise works orders, liaise with contractors and suppliers, and provide timely information to support reporting, audit readiness and effective decision‑making. You’ll also support the RAAC Manager, Tenant Liaison Officer and Asset Compliance Officer, acting as a first point of contact for customers regarding RAAC works and helping colleagues, residents and external partners receive clear, consistent and responsive support.
About Us
We’re a small organisation that makes a big impact in the communities where our tenants live. At Almond, we focus on what WORKS for our customers and colleagues. Our values are:
- Work together
- Open to change
- Respect
- Kindness
If you’re someone who takes pride in delivering excellent customer service, has strong administrative skills and attention to detail, and shares our values, we’d love to hear from you.
What You’ll Be Doing
- Providing full administrative support to the Asset Management team, including reactive repairs, compliance and RAAC project delivery
- Supporting the RAAC team by raising works orders, engaging with customers and updating records to help deliver the RAAC programme
- Assisting the Asset Compliance Officer with planning compliance inspections, updating systems and filing certificates
- Prioritising and processing work orders, variations, appointments, correspondence, packs and purchase orders within agreed procedures and timescales
- Maintaining accurate property, asset, financial, health and safety and document control records to support compliance, reporting and audit readiness
- Liaising with customers, colleagues, contractors, suppliers and partners to keep works progressing and provide clear advice on routine procedures and property queries
What We’re Looking For
- Demonstrable experience of providing administrative support, financial administration and excellent customer service
- Awareness of the housing sector and customer service principles, with housing or property management experience desirable
- Developed IT skills, particularly Word and Excel, with experience using computerised housing management systems desirable
- Strong communication, organisational and planning skills, with the ability to manage a varied workload, handle change and prioritise effectively
- A motivated, enthusiastic approach with keen attention to detail and a commitment to high standards and our values
- A driving licence and access to a car for work purposes
Why Join Us
- You’ll play an important role in supporting compliance, RAAC programme delivery and effective property management activity
- You’ll work closely with colleagues, customers, contractors and partners to help keep services moving and records accurate
- You’ll join a values‑led organisation committed to collaboration, respect and continuous improvement
- You’ll help deliver services that make a direct difference to customers and communities
What We Offer
- Working hours: 36 hours over Monday to Friday
- 9‑day fortnight option: Every other Friday rest day
- Hybrid working: Office based with some flexibility. Office location: Livingston
- A varied support role across compliance, RAAC programme delivery, repairs administration and asset management activity
- The opportunity to work collaboratively across the organisation and with external partners to deliver positive outcomes
- A rewarding role helping maintain compliance, support customers and contribute to safe homes, strong communities and excellent customer service
Benefits include
- Excellent work/life balance culture
- Access to online health and wellbeing services
- Pension scheme from day one with a 10% employer contribution
For the full job description and to apply, please visit our website. Almond is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to creating an inclusive workplace and will consider all applicants fairly. Reasonable adjustments are available throughout the recruitment process.
Compliance and RAAC Assistant in Livingston employer: Almond Housing Association Limited
At Almond, we pride ourselves on being a small organisation that makes a significant impact in our communities. As a Compliance and RAAC Assistant, you'll enjoy a supportive work culture that values collaboration, respect, and continuous improvement, while benefiting from a flexible hybrid working model and a strong commitment to employee wellbeing, including a generous pension scheme and excellent work/life balance. Join us to play a vital role in enhancing the lives of our tenants and contributing to safe, compliant homes.
Contact Details:
Almond Housing Association Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Compliance and RAAC Assistant in Livingston
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Almond Housing Association Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance and RAAC Assistant in Livingston
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Almond Housing Association Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Almond Housing Association Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Almond Housing Association Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
