Box Office Assistant

Box Office Assistant

Full-Time 15 - 15 £ / hour (est.) No working from home possible
ALMEIDA THEATRE

At a Glance

  • Tasks: Sell tickets and provide top-notch customer service at the Almeida Theatre.
  • Company: Join the vibrant team at Almeida Theatre, a hub for creativity and culture.
  • Benefits: Flexible shifts, a fun work environment, and the chance to be part of exciting productions.
  • Other info: We value diversity and encourage applications from all backgrounds.
  • Why this job: Be at the heart of the arts scene and connect with diverse audiences every day.
  • Qualifications: Great communication skills and a passion for theatre are essential.

The predicted salary is between 15 - 15 £ per hour.

The Almeida Theatre is seeking a Box Office Assistant who will cover Box Office duties as required on a shift system (including weekends) and sell tickets to the public whilst maintaining a high level of customer care at all times. The Box Office works to actively maximise each sales opportunity by collecting patron data for use by the Marketing department and encouraging the use of all the Almeida Theatre’s facilities.

Key Responsibilities:

  • Provide excellent and proactive customer service to all visitors.
  • Assist in ensuring the safety and wellbeing of all members of the public and staff.
  • Adhere to all Health and Safety procedures in order to minimise the risk of injuries and accidents, including fire, evacuation, security and building maintenance procedures.
  • Abide by and enforce appropriate licensing regulations.
  • Deal effectively with customer problems and enquiries.
  • Ensure appropriate accessibility measures are delivered at the point of need.
  • Provide visitors with accurate information about the theatre and its productions as appropriate.
  • Be pro-active in ensuring the maximum profitability of Front of House sales.
  • Ensure all cash and equipment is kept safe and accurately account for cash takings.

We are committed to building a team that reflects the true diversity of the world today. As part of this commitment, we especially encourage applications from individuals of the global majority.

For full details: Submit your application by Monday 29th June at 12pm via.

Box Office Assistant employer: ALMEIDA THEATRE

The Almeida Theatre is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued for their contributions. As a Box Office Assistant, you will enjoy opportunities for personal growth and development while working in a dynamic environment that prioritises customer care and community engagement. Located in the heart of London, the theatre offers a unique chance to be part of a creative hub, surrounded by passionate individuals dedicated to delivering outstanding experiences to our patrons.

ALMEIDA THEATRE

Contact Details:

ALMEIDA THEATRE Recruitment Team

We think you need these skills to ace Box Office Assistant

Customer Service
Health and Safety Awareness
Problem-Solving Skills
Communication Skills
Cash Handling
Sales Skills
Attention to Detail