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- Tasks: Assist in managing the box office and ticketing for exciting theatre productions.
- Company: Join Almeida Theatre, renowned for its bold and ambitious theatrical work.
- Benefits: Enjoy a competitive salary and be part of a vibrant arts community.
- Why this job: Perfect for theatre lovers wanting to grow in a creative and inclusive environment.
- Qualifications: 3 years' experience in a theatre box office and strong customer service skills required.
- Other info: We celebrate diversity and encourage applications from underrepresented groups.
The predicted salary is between 29000 - 38000 £ per year.
Location: Islington, London
Salary: £34,481 per annum
Job Type: Full Time, Permanent
Application deadline: 10AM, Monday 9th June 2025
Interviews will take place: The week commencing 16th June 2025
The Almeida Theatre is seeking an Assistant Box Office Manager. We are looking for someone who is passionate about theatre and wants to build a career in Box Office Management. You will work closely with data within Tessitura, training staff as required and supporting the Box Office Manager in the configuration and set up of all ticketing for Almeida productions and other events. The Assistant Box Office Manager will also support the Finance Team to ensure the accuracy of financial reconciliation and provide regular reports to share with the relevant senior managers.
About you
Essential Experience/Skills:
- At least 3 years' experience of working in a professional theatre Box Office, in a supervisory role.
- An understanding of Data Protection law and PCI regulations.
- Experience of working with the different departmental functions of a subsidised arts organisation, particularly Marketing, Development and Participation.
- Excellent communication and customer service skills.
- Experience of cash handling.
- Practical equality and disability awareness skills.
The Almeida Theatre is an equal opportunities employer and our aim is to create a diverse and inclusive working environment which reflects the city we live and work in and the communities and audiences that we engage with. The recruitment process is open to all. We are especially interested in hearing from candidates who are ethnically diverse, deaf and disabled, neurodivergent or working class as we want our team and our work to be informed and representative of the diverse community it serves.
Please click the APPLY button to fill out the application form. Candidates with the relevant experience or job titles of: Senior Box Office Advisor, Customer Service Advisor, Box Office Advisor, Customer Service Supervisor, Customer Service Team Leader, Ticket Sales Advisor, Box Office Supervisor, Ticket Sales Supervisor, Ticket Sales Manager may also be considered for this role.
Assistant Box Office Manager employer: ALMEIDA THEATRE
Contact Detail:
ALMEIDA THEATRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Box Office Manager
✨Tip Number 1
Familiarise yourself with Tessitura, the ticketing system used by the Almeida Theatre. Understanding its functionalities will not only help you in the role but also show your initiative and readiness to hit the ground running.
✨Tip Number 2
Network within the theatre community in London. Attend events, workshops, or performances at the Almeida or similar venues to meet industry professionals and gain insights into the Box Office Management landscape.
✨Tip Number 3
Brush up on your knowledge of Data Protection laws and PCI regulations. Being well-versed in these areas will demonstrate your commitment to compliance and security, which is crucial for the role.
✨Tip Number 4
Prepare to discuss your experience in customer service and cash handling during the interview. Think of specific examples where you've excelled in these areas, as they are key components of the Assistant Box Office Manager role.
We think you need these skills to ace Assistant Box Office Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Box Office Manager position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in box office management, customer service, and any supervisory roles. Use bullet points for clarity and focus on achievements that demonstrate your suitability for the position.
Write a Strong Cover Letter: Your cover letter should express your passion for theatre and your desire to contribute to the Almeida Theatre. Highlight specific experiences that relate to the job description and explain why you are a great fit for their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at ALMEIDA THEATRE
✨Show Your Passion for Theatre
Make sure to express your enthusiasm for theatre during the interview. Share specific examples of productions that have inspired you and how they relate to your desire to work at the Almeida Theatre.
✨Demonstrate Your Data Skills
Since the role involves working with Tessitura, be prepared to discuss your experience with data management and ticketing systems. Highlight any relevant projects where you successfully managed data or improved processes.
✨Highlight Customer Service Experience
The Almeida values excellent customer service, so be ready to share examples of how you've provided outstanding service in previous roles. Discuss any challenges you faced and how you resolved them to ensure customer satisfaction.
✨Understand the Company’s Vision
Familiarise yourself with the Almeida Theatre's mission and recent productions. Being able to discuss their artistic vision and how you can contribute to it will show that you are a good fit for the team.
