Desktop Support Technician – Triage & End-User Help in Craigavon

Desktop Support Technician – Triage & End-User Help in Craigavon

Craigavon Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
Almac Group

At a Glance

  • Tasks: Provide top-notch support to users and resolve tech issues efficiently.
  • Company: Join Almac Group, a leader in innovative healthcare solutions.
  • Benefits: Gain valuable experience, competitive pay, and a supportive work environment.
  • Other info: Exciting opportunity for growth in a dynamic team.
  • Why this job: Be the go-to tech hero for users and make a real difference.
  • Qualifications: 3rd level qualification, desktop support experience, and strong tech skills.

The predicted salary is between 25000 - 30000 Β£ per year.

Almac Group in Craigavon, Northern Ireland, is seeking an IS Support Technician to ensure reliable computer operation so end users can complete business tasks.

You will be the first point of contact, recording incidents and resolving through triage and escalation, often by remote access.

The role requires a 3rd level qualification, full UK work eligibility, a valid driving licence, experience in desktop support and strong knowledge of Active Directory, Windows OS and VDI.

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Desktop Support Technician – Triage & End-User Help in Craigavon employer: Almac Group

Almac Group is an exceptional employer, offering a dynamic work environment in Craigavon where innovation meets regulatory excellence. Employees benefit from comprehensive learning and career development opportunities within a collaborative team, making it an ideal place for those seeking meaningful and rewarding employment in the eClinical solutions sector.

Almac Group

Contact Details:

Almac Group Recruitment Team

We think you need these skills to ace Desktop Support Technician – Triage & End-User Help in Craigavon

Desktop Support
Incident Recording
Triage
Remote Access Support
Active Directory
Windows OS
VDI