At a Glance
- Tasks: Support customers in their digital transformation journey and enhance user experience.
- Company: Join Almac Group, a global leader in advancing human health.
- Benefits: Enjoy free onsite tea/coffee, attractive compensation, and opportunities for advancement.
- Other info: Dynamic workplace with a focus on employee recognition and support.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: GCSEs in English and Maths, customer service experience, and Microsoft Office proficiency.
The predicted salary is between 31500 - 38500 £ per year.
Almac Group is a global leader in advancing human health. We provide a range of expert services across the drug development lifecycle to pharmaceutical and biotech companies, supporting them in finding treatments for patients.
Location: Craigavon
Hours: 37.5 hours per week
Business Unit: Clinical Services
What you need to be successful:
- Applicants must have eligibility to work in the UK with no restrictions OR possess a valid work permit that will allow you to take up full time employment in the UK.
- 5 GCSE subjects (to include English Language and Mathematics) at Grade C or above (or equivalent).
- Previous experience within a customer facing role.
- Proficiency and working knowledge of Microsoft Office packages (to include Word, Excel, Outlook and PowerPoint).
How to apply: Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible.
Closing Date: We will no longer be accepting applications after 5pm on Tuesday 25 August 2026.
Benefits:
- Free onsite tea/coffee
- EAP (Employee Assistance Programme)
- Opportunities for Advancement
- Attractive Compensation Package
- Employee Recognition
- Employee Referral Bonus
- Death in Service
Product Support Specialist Digital Transformation employer: Almac Group Ltd
Almac Group is an exceptional employer, offering a dynamic and collaborative work environment that prioritises employee development and career progression. With a focus on innovative eClinical solutions, employees have the opportunity to contribute to meaningful projects that advance human health while enjoying competitive salaries and a supportive culture in locations like Craigavon and Charnwood.
