At a Glance
- Tasks: Support and implement innovative eClinical solutions for global clinical trials.
- Company: Join Almac Group, a leader in advancing human health.
- Benefits: Competitive salary, employee assistance programme, and opportunities for advancement.
- Other info: Dynamic work environment with excellent career growth opportunities.
- Why this job: Make a real impact on patient experiences with cutting-edge technology.
- Qualifications: Degree in Computer Science or related field; experience in software solutions.
The predicted salary is between 30000 - 40000 £ per year.
Who we are
Almac Group is a global leader in advancing human health. We provide a range of expert services across the drug development lifecycle to pharmaceutical and biotech companies, supporting them in finding treatments for patients.
Description
- Location: Craigavon Headquarters (Northern Ireland), North-West (Northern Ireland) or Charnwood (Loughborough, England)
- Hours: 37.5 hours per week
- Business Unit: Clinical Technologies
- Open To: Internal & External Candidates
- Ref No: HRJOB11682
- Salary: Competitive
The Opportunity
At Almac Clinical Technologies, we are seeking both Level 1 and Level 3 eClinical Support and Implementation Engineers to join our team. These roles offer the opportunity to work on innovative eClinical solutions, with a focus on eCOA and eConsent solutions, that support global clinical trials and improve patient experiences. Depending on your experience level, you will be appointed at either Level 1 or Level 3, reflecting your technical expertise, breadth of responsibility and experience in supporting and delivering eClinical solutions, specifically eCOA and eConsent.
Joining Almac means becoming part of a fast-paced, growing organisation within a highly regulated industry. We offer a supportive and collaborative working environment, with excellent opportunities for learning, development and long-term career progression across the Almac Group. Our approach is simple: we support, develop and reward our people, build fulfilling careers and together we advance human health.
What You Will Be Doing
- Supporting and maintaining customer-facing eClinical systems, including eCOA and eConsent.
- Configuring and implementing eClinical solutions in line with customer requirements, with a focus on eCOA and eConsent.
- Performing system testing and supporting user acceptance testing activities.
- Investigating, troubleshooting and resolving system issues and service requests.
- Gathering, analysing and documenting system requirements.
- Collaborating with customers and cross-functional teams to deliver project objectives.
- Coding configuration and data update scripts where required.
- Contributing to risk identification and mitigation throughout project delivery.
- Maintaining accurate project and system documentation.
- Participating in an on-call rota to provide emergency support when required.
What you need to be successful
Essential Criteria Level 1
- Applicants must have eligibility to work in the UK with no restrictions OR possess a valid work permit that will allow you to take up full time employment in the UK.
- Degree in Computer Science or a related discipline, or equivalent.
- Experience supporting and implementing software solutions.
- Familiarity with SQL/PL-SQL or similar database technologies.
- Understanding of software development lifecycle methodologies (Waterfall and/or Agile).
- Strong attention to detail and ability to manage multiple priorities.
- Excellent communication and problem-solving skills.
Essential Criteria Level 3
- Applicants must have eligibility to work in the UK with no restrictions OR possess a valid work permit that will allow you to take up full time employment in the UK.
- Degree in Computer Science or a related discipline, (or equivalent).
- Significant experience implementing, delivering and supporting eClinical software solutions, specifically eCOA and eConsent.
- Strong technical expertise in system configuration, requirements gathering and customer-facing solution delivery for eCOA and eConsent systems.
- Proven ability to lead requirements discussions and provide technical guidance.
- Experience managing complex projects and customer relationships.
- Excellent analytical, communication and stakeholder management skills.
Further information
For further information on essential and desirable criteria, please review the job description attached to the online job posting.
How to apply
Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible.
Closing Date
We will no longer be accepting applications after 5pm on Wednesday 15 July 2026.
RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CVs received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable.
eClinical Support and Implementation Engineer Level 1 & Level 3 (Various Lovations) employer: Almac Group Ltd
Almac Group is an exceptional employer, offering a dynamic and supportive work environment where innovation thrives. With a strong focus on employee development and career progression, team members are encouraged to grow their skills while contributing to meaningful projects that advance human health. Located in Northern Ireland and Loughborough, employees benefit from a collaborative culture, competitive compensation, and a range of employee support programmes, making it an ideal place for those seeking a rewarding career in the clinical technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land eClinical Support and Implementation Engineer Level 1 & Level 3 (Various Lovations)
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Almac Group Ltd. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Almac Group Ltd.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Almac Group Ltd. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Almac Group Ltd is looking for. A tailored application can really make you stand out!
We think you need these skills to ace eClinical Support and Implementation Engineer Level 1 & Level 3 (Various Lovations)
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Almac Group Ltd!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Almac Group Ltd that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Almac Group Ltd!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Almac Group Ltd, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Almac Group Ltd
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Almac Group Ltd that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Almac Group Ltd’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
