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- Tasks: Coordinate temperature services for clinical studies, ensuring compliance and timely delivery.
- Company: Join Almac Clinical Services, a global leader in clinical supply chain solutions.
- Benefits: Enjoy competitive salary, generous holidays, healthcare reimbursement, and flexible schedules.
- Why this job: Make a real impact on patient safety and advance clinical research.
- Qualifications: Degree or equivalent experience in a customer-facing role; project management skills required.
- Other info: Collaborative environment with opportunities for career advancement and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
Location: Craigavon
Hours: 37.5 hours per week
Salary: Competitive plus excellent benefits package
Business Unit: Almac Clinical Services
Ref No.: HRJOB11497
The Role
Almac Clinical Services is a global leader in clinical supply chain solutions, supporting pharmaceutical and biotechnology customers throughout the development lifecycle. Our teams play a vital role in ensuring clinical trial supplies are safe, compliant and reliably delivered to patients worldwide. We currently have an opportunity to join our Temperature Services team in the role of Temperature Services Co-Ordinator - 12 Month Fixed Term Contract. In this role, you will be responsible for the successful delivery of contracted temperature services across clinical studies, ensuring that clinical trial supplies are stored, transported and managed in line with stability requirements. You will manage day-to-day study activity, working closely with internal teams, clients and clinical sites, and acting as a key point of contact for all temperature-related matters. This is a highly collaborative, detail-driven role where accuracy, responsiveness and customer focus are essential.
Key Responsibilities
- Act as the primary internal and external point of contact for temperature services across assigned studies
- Support study set-up and lifecycle management, including participation in client kick-off meetings
- Set up customers and protocols within TempEZ, ensuring stability profiles accurately reflect IMP requirements
- Manage and prioritise multiple workstreams simultaneously, including time-critical temperature excursions
- Perform temperature excursion adjudications using stability data and accurate mathematical assessment
- Build and maintain lifecycle and excursion trackers, ensuring clear audit trails and accurate records
- Review site storage temperature logs and work directly with clinical sites to ensure compliance
- Manage critical alerts through AlertEZ, maintaining accurate escalation contacts throughout each study
- Communicate directly with customers, providing updates on study health and responding to temperature-related queries
- Work collaboratively as part of the global team to ensure smooth handovers and KPI delivery
- Maintain Content Suite documentation to a high standard
- Support additional projects and departmental KPIs as required
Quality & Compliance
- Perform all duties in line with GMP requirements and Almac SOPs
- Work closely with Quality Assurance teams to ensure Right First Time delivery
- Raise and support Quality Events where required
- Maintain a high level of accuracy in all GMP documentation and system updates
Key Requirements
Essential:
- Degree level qualification (or equivalent) or significant Almac Clinical Services experience (3 years) within a customer-facing, project-based role
- Experience managing multiple projects or workstreams in a fast-paced environment
- Previous experience in a customer-facing role
- Proficiency in Microsoft Office (Word, Excel, Outlook)
Desirable:
- Degree in a Business or Life Science-related discipline
- Experience working in a clinical IP or temperature-controlled environment
- Understanding of supply chain principles
- Ability to analyse large datasets and make informed recommendations
Reward
A competitive salary and excellent benefits package are available, including generous holiday allowance, healthcare reimbursement scheme, and the opportunity to work in a role that directly supports patient safety and the advancement of clinical research.
Apply Now
Apply online by uploading your CV (PDF format preferred). Please ensure your application clearly demonstrates how you meet the essential criteria outlined above.
Closing Date
We will no longer be accepting applications after 5pm Sunday 10th May 2026
Recruitment Agencies: Almac does not accept speculative CVs from recruitment agencies. Any CVs submitted without prior agreement from the Talent Acquisition team will be considered unsolicited and no agency fee will be payable.
Skills: Supply Chain, Microsoft Office, Administration experience
Benefits: Flexible Schedules, Financial Planning Resources, Opportunities for Advancement, Attractive Compensation Package, Work/Life Balance, Employee Referral Bonus, Group Healthcare Scheme
Temperature Services Co-Ordinator - 12 Month Fixed Term in Craigavon employer: Almac Group Ltd
Contact Detail:
Almac Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temperature Services Co-Ordinator - 12 Month Fixed Term in Craigavon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Temperature Services Co-Ordinator - 12 Month Fixed Term in Craigavon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Temperature Services Co-Ordinator role. Highlight your relevant experience, especially in customer-facing roles and project management. We want to see how your skills match what we're looking for!
Showcase Your Attention to Detail: Since this role is all about accuracy and compliance, be sure to showcase your attention to detail in your application. Mention any specific examples where you've successfully managed multiple projects or maintained high standards in documentation.
Use Clear Language: Keep your application clear and concise. Use straightforward language that reflects your understanding of the role and its requirements. We appreciate clarity, so avoid jargon unless it's relevant to the position!
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, it shows you're serious about joining our team at Almac Clinical Services.
How to prepare for a job interview at Almac Group Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of the Temperature Services Co-Ordinator role. Familiarise yourself with temperature management, clinical trial processes, and the importance of compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage multiple projects and workstreams. Highlight any experience you have in customer-facing roles or within a clinical environment, as this will resonate well with the interviewers.
✨Ask Smart Questions
Come prepared with insightful questions about the team dynamics, the tools they use (like TempEZ), and how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team's success.
✨Be Detail-Oriented
Since this role requires a high level of accuracy, be ready to discuss how you ensure precision in your work. You might want to mention any systems or methods you use to maintain clear records and manage compliance, which will highlight your suitability for the position.