At a Glance
- Tasks: Be the friendly face of our organisation, greeting visitors and managing calls.
- Company: Join Almac, a company dedicated to advancing human health.
- Benefits: Enjoy a fantastic salary, annual bonus, and generous holiday allowance.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: GCSEs in Maths and English, plus admin experience and great communication skills.
The predicted salary is between 28080 - 33549 £ per year.
Location: Craigavon, UK
Hours: 20.5 hours per week (see below additional information for shift pattern)
Business Unit: Galen
The Role: We are seeking a professional and friendly receptionist to be the welcoming face of our organisation. In this front-of-house role, you'll greet visitors, manage incoming calls, and provide essential administrative support to help the office run smoothly. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. If you enjoy creating a great first impression and keeping things organised, we'd love to hear from you.
What you will need to be successful:
- Eligibility to work in the UK OR possess a valid work permit that will allow you to take up full time, permanent employment in the UK.
- GCSE (or equivalent) in Mathematics and English Language, Grades A-C.
- Previous experience within an administrative role.
- Proven telephone switchboard experience.
- Proficiency in the use of Microsoft Office applications (to include Word, Outlook and Excel).
- Effective communication skills both written and verbal.
Additional Information: The shift pattern for this role will be: Wednesday: 12:30 - 17:00, Thursday & Friday 08:30 - 17:00.
CVs will be assessed on an ongoing basis and interviews scheduled accordingly, and we reserve the right to close the advert early if necessary.
How to apply: Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible.
Why Build your career at Almac? A fantastic salary and benefits package is available, including annual bonus, generous holiday allowance, healthcare reimbursement scheme, and a rewarding role where your work contributes to the advancement of human health. At Almac, our people are at the heart of everything we do. Your future matters and our approach is simple: we support, develop and reward our people, build fulfilling careers and together we advance human health.
Closing Date: We will no longer be accepting applications after 5pm on Monday 10th August 2026.
RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Speculative candidate CVs received or submitted directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.
Skills: Switchboard, Communication skills, Administration experience
Receptionist (Part-time Job Share) JBLE1_NI in Craigavon employer: Almac Group Ltd
Almac Group is an exceptional employer, offering a dynamic and collaborative work environment that prioritises employee development and career progression. With a focus on innovative eClinical solutions, employees have the opportunity to contribute to meaningful projects that advance human health while enjoying competitive salaries and a supportive culture in locations like Craigavon and Charnwood.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Part-time Job Share) JBLE1_NI in Craigavon
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Almac Group Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Almac Group Ltd and let us see your personality shine through!
We think you need these skills to ace Receptionist (Part-time Job Share) JBLE1_NI in Craigavon
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Almac Group Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Almac Group Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Almac Group Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Almac Group Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Almac Group Ltd will surely appreciate.
