At a Glance
- Tasks: Be the go-to person for customer queries and support the sales team.
- Company: Join a dynamic team in West Bromwich with a focus on collaboration.
- Benefits: Full-time hours, competitive pay, and a supportive work environment.
- Other info: No cold calling required, perfect for building your career in sales.
- Why this job: Make a difference by helping customers and driving sales success.
- Qualifications: Sales support experience and strong IT skills are a must.
The predicted salary is between 34200 - 41800 £ per year.
Alma Personnel are pleased to announce we are working with our West Bromwich based client to recruit for a Sales Support Administrator on a full time, permanent basis.
The hours of work are Mon-Fri 8:30am-4:30pm.
- The main duties of a Sales Support Administrator are:-
- Acting as the first point of contact for customer enquiries - products, pricing, order status, lead times, and delivery schedules
- Resolving concerns, complaints, and issues
- Providing product information
- Coordinating with production, purchasing, scheduling, and despatch
- Preparing and following up on quotes
- Processing customer orders
- Managing account information and preparing reports
- Identifying opportunities for up selling and cross-selling
- Outbound calling and contacting existing/old customers
- Maintaining customer records, pricing information and sales activity within the CRM
- Reviewing incoming orders and monitoring order progress from receipt through to shipment
- Generating sales reports and forecasts
- Assisting with inventory related enquiries and product availability checks
There is NO cold calling required for this role.
Qualifications and Experience:-
- Knowledge of estimating, quoting, and order systems
- Experience within a Sales Support role
- Manufacturing experience
- Good IT skills
- Clear and confident telephone manner
- #J-18808-Ljbffr
Sales Support Administrator employer: Alma Personnel
As a leading player in the deep-sea import sector, we pride ourselves on fostering a collaborative and dynamic work environment that values attention to detail and customer satisfaction. Our employees benefit from comprehensive training and development opportunities, ensuring they grow alongside the company while enjoying a supportive culture that encourages teamwork and innovation. Located in a vibrant area with easy access to transport links, we offer a unique chance to be part of a dedicated team that plays a crucial role in the retail import landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Administrator at Alma Personnel, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Alma Personnel. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Alma Personnel:When writing your cover letter, make sure to tailor your message specifically for Alma Personnel. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Alma Personnel
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Alma Personnel that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Alma Personnel that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Alma Personnel’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
