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- Tasks: Negotiate overdue accounts and manage legal debt recovery processes.
- Company: Join a dynamic Sheffield-based team focused on debt resolution.
- Benefits: Enjoy potential hybrid work options and a monthly bonus based on performance.
- Why this job: Be part of a growing team that values integrity and offers real impact in financial recovery.
- Qualifications: 12 months admin experience, strong IT skills, and excellent communication abilities required.
- Other info: DBS and CCJ checks will be necessary for successful candidates.
Our Sheffield based client is looking to recruit a Legal Collector to join their busy and growing team based on site (possible hybrid after probation).
Key tasks include:
- Negotiate commitments to resolve overdue accounts
- Monitor arrangements and commitments to ensure timely resolution
- Manage a case management diary system to take appropriate follow up action
- Review pre-legal debts to ensure suitability and readiness for legal proceedings
- Initiate county court legal actions for debt recovery and progress to judgement and enforcement through our in-house case management system
- Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times
- Review and rectify cases that have failed the automated legal process
- Make and receive collection telephone calls whilst maintaining a professional telephone manner
- Good team worker, but also be comfortable working alone
- An ability to work accurately and to a high quality
- Be a person of integrity and good conduct as required
- Have a strong and reliable work ethic
Skills and Experience:
- Good IT skills - able to adapt and use new systems
- Problem solving skills - able to look for solutions and agree these with customers
- Confidence in making and receiving telephone calls
- A willingness to learn
- Clear communication capabilities - both written and verbal
- A minimum of 12 months experience in an admin role
- The ability to work to targets - earning more based on success
- Confidence to deal with a variety of people in different situations
Mon to Fri 37.5 hours, basic salary + monthly bonus. DBS and CCJ check will be required from the successful candidates.
Legal Collector employer: Alma Personnel
Contact Detail:
Alma Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Collector
✨Tip Number 1
Familiarise yourself with the legal processes involved in debt recovery. Understanding the nuances of county court actions and enforcement will give you an edge during interviews, as it shows your commitment to the role.
✨Tip Number 2
Practice your negotiation skills. Since a significant part of the job involves negotiating commitments, consider role-playing scenarios with friends or family to build your confidence and refine your approach.
✨Tip Number 3
Brush up on your IT skills, especially with case management systems. If you can demonstrate your ability to quickly adapt to new software during the interview, it will show that you're ready to hit the ground running.
✨Tip Number 4
Prepare for common interview questions related to problem-solving and working under pressure. Think of specific examples from your past experiences that highlight your ability to handle challenging situations effectively.
We think you need these skills to ace Legal Collector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in administration and any roles involving debt collection or legal processes. Use keywords from the job description to demonstrate your fit for the position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the skills and experiences mentioned in the job description. Emphasise your problem-solving abilities, communication skills, and any relevant IT proficiency.
Showcase Your Experience: In your application, provide specific examples of how you've successfully managed overdue accounts or worked with legal processes in previous roles. This will help illustrate your capability to handle the responsibilities of a Legal Collector.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Alma Personnel
✨Showcase Your Negotiation Skills
As a Legal Collector, negotiation is key. Prepare examples of past experiences where you've successfully negotiated commitments or resolved disputes. This will demonstrate your ability to handle overdue accounts effectively.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've identified problems and implemented solutions. This could involve managing case files or resolving issues with clients. Highlighting your problem-solving skills will show that you're proactive and resourceful.
✨Exhibit Strong Communication Skills
Since the role involves making and receiving calls, practice articulating your thoughts clearly. Be prepared to answer questions about how you handle difficult conversations and maintain professionalism under pressure.
✨Emphasise Your Work Ethic and Integrity
The company values integrity and a strong work ethic. Share examples from your previous roles that illustrate your reliability and commitment to high-quality work. This will help build trust with your potential employer.
