At a Glance
- Tasks: Coordinate with customers and suppliers to manage deep-sea import operations and ensure compliance.
- Company: Join a leading logistics firm focused on innovation and customer satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to develop your skills and advance your career.
- Why this job: Be part of a dynamic team making a real impact in the import industry.
- Qualifications: Experience in customs compliance and freight forwarding is essential.
The Key Account Coordinator / Key Account Specialist is a hands on, detail-focused role that requires close co-ordination with customers, suppliers, shipping lines, hauliers, warehouses, internal teams and regulatory authorities, providing back-office support for a major retail import account including customs, compliance, reporting, billing.
The role also offers supervisory responsibility during absence periods and other business requirements.
Duties Include:-
- Create and maintain freight jobs using pro-forma invoices, purchase order information and supplier documentation
- Chase suppliers and shippers for booking confirmations, shipping instructions, documentation and outstanding information
- Maintain shipment trackers, schedules and customer visibility reports, ensuring milestones and outstanding actions remain current
- Complete and control UK import customs declarations, including the review of commercial invoices, packing lists, bills of lading, commodity information, origin data and customs valuation information
- Check declaration accuracy, manage duty and deferment requirements and escalate discrepancies before submission
- Support HMRC or customer audits through accurate document collation and record retention.
- Support European movements and the associated customs or regulatory requirements where required.
- Prepare weekly shipment schedules and operational status reports for the customer
- Produce monthly management reports covering delivery activity, insurance, quay rent, container or shipping line information and related account measures
- Prepare dummy costings and estimated landed cost information using complete commercial and shipment data
- Provide operational cover for the Account Supervisor during annual leave or other absence
- Monitor vessel schedules, shipment progress and ETA changes, providing timely updates to the customer and internal teams
- Liaise with shipping lines regarding releases, bills of lading, charges and operational exceptions
- Coordinate hauliers, delivery bookings, warehouses, cold stores and delivery previews
- Use Cargo Wise to maintain accurate operational, customs, costing and billing records
- Use Share Point, Web Tracker or equivalent platforms to maintain document control and customer visibility
- Provide account-specific presentations, process support and ad hoc reporting when required.
Experience and Skills Required:-
- Customs and Regulatory Compliance – Essential
- Deep-sea import freight forwarding - Essential
- A high level of accuracy and attention to detail - Essential
- Confident and professional customer communication - Essential
- Ability to multitask and meet deadlines - Essential
- Competent spreadsheet and reporting skills - Essential
- Cargo Wise experience - Desirable
- Food import experience - Desirable
- Experience of IPAFFS, CHEDs and Port Health requirements - Desirable
- Experience of Share Point, Web Tracker or comparable document management and customer visibility systems - Desirable
- Previous experience supporting a major key account - Desirable
Deep Sea Import Operator / Key Account Co-ordinator in Birmingham employer: Alma Personnel
As a leading player in the deep-sea import sector, we pride ourselves on fostering a collaborative and dynamic work environment that values attention to detail and customer satisfaction. Our employees benefit from comprehensive training and development opportunities, ensuring they grow alongside the company while enjoying a supportive culture that encourages teamwork and innovation. Located in a vibrant area with easy access to transport links, we offer a unique chance to be part of a dedicated team that plays a crucial role in the retail import landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Deep Sea Import Operator / Key Account Co-ordinator in Birmingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Alma Personnel and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Alma Personnel!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Alma Personnel keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Deep Sea Import Operator / Key Account Co-ordinator in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Alma Personnel:This is your chance to really connect with the team at Alma Personnel. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Alma Personnel
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Alma Personnel.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Alma Personnel that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Alma Personnel. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
