Allwyn UK in Watford is seeking an experienced Contact Centre Manager to lead a customer service team, drive performance, and coach staff to deliver excellent service for customers and retailers. You will manage KPIs, develop PDPs, oversee attendance and health and safety, and continually improve processes to enhance efficiency and customer satisfaction in a fast-paced environment.
Join a large-scale transformation across The National Lottery and contribute to responsible growth while ensuring a
Contact Centre Manager: People & Performance in Watford employer: Allwyn
Allwyn is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, including professional development and exposure to senior stakeholders, making it an ideal environment for those looking to make a meaningful impact in investor relations. With a commitment to excellence and a supportive team atmosphere, Allwyn stands out as a rewarding place to advance your career.
