At a Glance
- Tasks: Drive sales and support retailers to boost The National Lottery's impact on good causes.
- Company: Join Allwyn UK, a leading multi-national lottery operator with a purpose-driven mission.
- Benefits: Competitive salary, personal development opportunities, and a chance to make a difference.
- Other info: Dynamic role with opportunities for growth and travel across your territory.
- Why this job: Be part of a transformative journey that enhances community support through The National Lottery.
- Qualifications: Sales or customer service experience, strong communication skills, and a passion for building relationships.
The predicted salary is between 27000 - 33000 £ per year.
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Join our journey to create a new experience for The National Lottery and help us to power change for the greater good.
We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy.
While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.
Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.
A bit about the role...
The Retail Sales Team are the face of The National Lottery to the existing National Lottery Retailers, supporting them to increase Returns to Good Causes, driving sales, retailer training and the ongoing management of The National Lottery retail estate.
Through ownership of territory management, you will build and maintain strong relationships with our retailer network within an assigned territory.
Deliver the retail revenue and marketing plans by supporting and growing in-store standards, advocating the commercial value of The National Lottery to drive sales and returns to Good Causes
What you'll be doing...
- Develop a strong understanding of your territory, retailers, and competitors to drive sales and returns to Good Causes
- Support the Annual Business Plan by delivering key messages and marketing updates to our retail network
- Support the Retail Sales Team objectives and review against agreed measures, working cross territory / divisionally where required Bring retail insight and new ways of working into Allwyn.
- Deliver the Retail Key Performance Indicators through ownership of territory management plans and prepare store visits within your assigned territory.
- Proactively drive high in-store standards and deliver key messages
- Build and maintain great relationships in your assigned territory to drive great in store execution and retailer advocacy of The National Lottery.
- Agree and gain commitment ensuring retailers comply with the necessary player protection through the Retail Training Centre (RTC)
- Drive you own development through your Personal Development plan and our Learning and Development programme.
What experience we're looking for...
- Previous sales experience or customer service (field desirable but not essential)
- You're always bringing new ideas to the table
- Strong sales and commercial acumen
- You're confident and articulate in speaking to our retailers and can build great relationships through your consultative approach
- Experience of face to face consultative selling - and you're pretty good at it too
- Ability to use IT packages and be flexible in all packages
- Ability to analyse data and provide insight to our customers
- The ability to deliver effective training with people at all levels
- A full UK driving licence and flexibility to travel across your territory and wider regions when required
- #J-18808-Ljbffr
Retail Growth Executive - Darlington, Hartlepool, Bishop Auckland employer: Allwyn
Allwyn is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive growth opportunities, including professional development and exposure to senior stakeholders, making it an ideal environment for those looking to make a meaningful impact in investor relations. With a commitment to excellence and a supportive team atmosphere, Allwyn stands out as a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Growth Executive - Darlington, Hartlepool, Bishop Auckland
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Allwyn, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Allwyn!
We think you need these skills to ace Retail Growth Executive - Darlington, Hartlepool, Bishop Auckland
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Allwyn, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Allwyn and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Allwyn that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Allwyn
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
