At a Glance
- Tasks: Manage scratchcard supply chain operations and ensure product availability.
- Company: Join Allwyn UK, a leading lottery operator committed to positive change.
- Benefits: Enjoy competitive pay, generous leave, health cover, and flexible benefits.
- Other info: Inclusive workplace with excellent career growth and wellbeing support.
- Why this job: Be part of a transformative journey that impacts communities and good causes.
- Qualifications: Strong problem-solving skills and attention to detail required.
The predicted salary is between 37800 - 46200 £ per year.
Description
At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact.
We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy.
While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.
Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.
We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…
A bit about the role
Support the end-to-end operational management of scratchcard Supply Chain activities, to drive product availability, whilst managing inventory accuracy, successful game launches and closures, retailer support, returns management and compliance with operational controls.
- What you’ll be doing
- Lead execution of scratchcard game loads, game launches and game closures.
- Manage closure line ups, briefing materials, retailer communications and business notifications.
- Coordinate game destruction and final stock reconciliation activities.
- Manage SG print error returns, adhoc return requests and bulk store closure recoveries.
- Investigate stock discrepancies including missing packs/orders, damaged stock, and activation issues and working with relevant teams to find resolutions.
- Maintain stock integrity through stock corrections, reassignment activities, and reporting.
- Produce weekly stock and sales reporting and manage unconfirmed order investigations.
- Provide expertise on DPD collection queries.
- Work in partnership with SG Warrington to monitor, improve and report against returns into Warehouse.
- Forward-thinking to proactively lead on Scratchcard/Supply Chain projects related to core operations.
- Maintain goods-in, purchase order and delivery records and support goods receipt controls.
- Support change requests, testing activities, and implementation of system enhancements in Sci Trak and Symphony IGE.
- Develop, maintain and improve standard operating SPPPs and how-to guides and related documents.
- Identify risks and drive continuous improvement activities across Supply Chain operations.
- Investigate and manage assurance activities and proper maintenance of SPPPs .
- What experience we’re looking for
- Can apply proactive forward thinking.
- Strong stakeholder management.
- Ability to problem-solve.
- Excellent communication.
- Microsoft Excel and reporting skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Can investigate operational issues and implement corrective actions.
- Strong attention to detail.
Key Measures of Success
- Inventory accuracy.
- Timely completion of game launches and closures.
- Resolution of retailer and operational queries.
- Quality and accuracy of reporting.
- Compliance with documented procedures and controls.
- Stakeholder satisfaction and service delivery.
About us
At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet.
• Innovation - We pride ourselves on it!
We’re constantly looking for new ways to excite our customers, bringing new products to market to enjoy which is all supported by our responsible play values and making them accessible to all.
- Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK?
Our aim is to have doubled this number by the end of the first 10-year license.
- Sustainability – Our aim is to become a net zero national lottery.
We have 2030 targets to decarbonise our operations and energy.
We’ve already transitioned to renewable energy providers, made our London and Watford offices zero gas, and ensured our fleet consists of low-emission vehicles.
In addition, we’re working with our value chain partners to develop a net zero target date.
- Empowering every voice – We believe in creating a culture where everyone feels they belong, can be themselves, has access to opportunities and can thrive for the benefit of good causes.
Our diverse teams are working hard to make all parts of The National Lottery inclusive – whether people play a game in a store or online, because when everyone can play, everyone wins..
An inclusive reward offering with wellbeing at the centre
At Allwyn, inclusion is built into how we care for our people.
Our benefits and policies support colleagues and their families at every stage of life and career.
By prioritising wellbeing and belonging, we create a workplace where everyone feels valued, rewarded, and empowered to succeed.
Our people are more than colleagues - they’re winners, driving positive change and making a real difference in communities.
Benefits
- Company Bonus Scheme
- Matched pension contributions up to 8.5%
- 26 days annual leave + 2 Life Days (and bank holidays)
- Single Private Health Cover
- Complimentary Private Medical
- Income Protection
- Flexible Benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes.
- Enhanced Family Leave (Maternity, Paternity, Adoption)
- Wellness Allowance £500
- Employee Assistance Programme
- Discounted Health Assessments
- Volunteering Days
- Matched Funding
We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates.
As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.
If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at careers@allwyn. co. uk and we’ll be happy to help.
Supply Chain Operations Manager ( 12 Months FTC ) in Watford employer: Allwyn UK
Allwyn UK is an excellent employer that fosters a collaborative and innovative work culture, where employees are empowered to drive secure-by-design outcomes in cutting-edge data and AI projects. With a strong focus on professional development, team members have access to continuous learning opportunities and the chance to work alongside industry experts in a dynamic environment located at the heart of the tech landscape. Join us to be part of a forward-thinking company that values resilience, compliance, and the growth of its people.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Chain Operations Manager ( 12 Months FTC ) in Watford
✨Tap into Temp Agency Networks
If you're eyeing a temporary role in supply chain operations, temp agencies can be your best pals. They often have exclusive contracts with companies like Allwyn UK that might not be posted publicly. Get registered with a few reputable agencies and stay in touch—they might just have the perfect gig for you!
✨Make Your Skills Shine
In the world of supply chain operations, showcasing your relevant skills can set you apart in a heartbeat. Try to highlight your experience with logistics software or inventory management techniques when chatting with potential employers. Offer specific examples of how you’ve streamlined operations in the past; it’s all about making that connection!
✨Join Supply Chain Meetups
Getting out there in the community isn’t just for full-time roles! Attend local supply chain meetups and networking events, as they can lead to temporary job opportunities. Plus, you never know—someone in the room could know about an immediate opening at Allwyn UK or have tips on where to look.
✨Be Agile and Available
For temporary positions, having flexibility can make you much more desirable to employers. Keep your schedule open and be ready to jump into assignments at short notice. If you can show that you’re adaptable, companies like Allwyn UK will notice and might keep you in mind for future temporary opportunities!
We think you need these skills to ace Supply Chain Operations Manager ( 12 Months FTC ) in Watford
Some tips for your application 🫡
Highlight Your Supply Chain Knowledge:Make sure you showcase any relevant coursework or experience in supply chain management in your CV. If you've worked with inventory management systems, logistics planning, or demand forecasting, include specific examples to demonstrate your skills—this is key in supply chain operations!
Certifications Can Make a Difference:If you've got any certifications related to supply chain operations, like APICS or Six Sigma, splash them in your CV! They can really help you stand out. Temporary roles often look for candidates who can hit the ground running, so proving you’ve got that extra knowledge is a big plus.
Emphasise Flexibility in Your Application:Since this is a temporary role, it's super important to highlight your flexibility and readiness to adapt to new environments. In your cover letter, mention your ability to learn quickly and your willingness to take on diverse tasks—this shows that you're the right fit for a dynamic supply chain environment.
Make Your CV Concise and Relevant:Keep your CV tight and relevant, focusing on the most important past experiences that relate directly to supply chain operations. Avoid filler and concentrate on the skills and experiences that will impress Allwyn UK and relate to the temporary nature of the role. Let's get you that interview!
How to prepare for a job interview at Allwyn UK
✨Know Your Supply Chain Tools
Brush up on the specific tools and software commonly used in supply chain operations, like SAP or Oracle. Make sure to highlight your familiarity with these during the interview at Allwyn UK, as it shows you're ready to hit the ground running.
✨Demonstrate Problem-Solving Skills
In a temporary role, they’ll want to see how quickly you can adapt and solve problems. Prepare for scenario-based questions that may ask how you’d handle disruptions like delays or inventory shortages. Think of real examples from your past experiences to share!
✨Flexibility is Key
As this is a temporary position, emphasise your willingness to be flexible. Talk about how you’ve quickly adapted to changes in previous roles or how you’re able to step in and learn new processes swiftly, especially those unique to Allwyn UK.
✨Prepare for Team Dynamics
Temporary roles often require quick integration into teams. Be ready to discuss your communication style and how you work collaboratively. You might face questions about working with cross-functional teams, so think about how you can highlight your teamwork skills.
