Senior Internal Communications Manager in Watford

Join our journey to create a new experience for The National Lottery and help us to power change for the greater good. We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.

A bit about the role… Reporting to the Head of Colleague Communications, the Senior Internal Communications Manager works as an integral part of the colleague communications team, developing and delivering internal communications programmes and plans that support Allwyn's vision: to change lives every day – and our mission: to grow the National Lottery responsibly and champion its impact. You will play a key role in engaging with colleagues to drive delivery of our Annual Business Plans, including its commercial targets, and to create a culture that’s aligned to our values, making Allwyn a great place to work.

What you’ll be doing…

• Drive colleague behaviour and engagement to support delivery of the transformation of The National Lottery, in line with Allwyn's strategy, mission, vision, values and Annual Business Plans.
• Build trust between Allwyn's leadership team, managers and colleagues using best practice, two-way communications.
• Lead on development and delivery of colleague communications programmes, campaigns and plans, aligned to the annual colleague communications strategy.
• Lead on content creation and communication for business-wide events, including town halls, All Ins, celebrations and annual parties.
• Create and manage compelling best-practice content across all internal communications channels.
• In partnership with the Colleague Experience & Engagement Lead, deliver communications activity relating to cultural and engagement activities.
• Collate measurement of the team’s colleague communications activity, ensuring that the team uses data and insights to implement continuous communications improvement.
• Manage the editorial and sign-off process for all colleague communications content and manage the content calendar.
• Build strong relationships with key functions including People and Places, Strategy and Transformation, Retail and Digital.
• Create a community of 'empfluencers' across Allwyn UK and drive their engagement with external social media channels.
• Work closely with colleagues across the Communications and Events team to support a joined-up approach to content and communications.
• Work in close partnership with the Business Continuity team when the BC process is activated.
• Stay ahead of new developments and implement best practice in internal communications.
• Deputise for the Head of Colleague Communications in their absence.

What experience we’re looking for…

• Strong relationship and stakeholder management abilities.
• Experience in dealing with ambiguity, conflicting agendas and changing priorities.
• Experience in embracing, leading and driving change across a complex environment.
• Ability to provide and receive complex, sensitive information.
• Demonstrated excellence in developing and agreeing communications programmes, campaigns, plans and events.
• Experience of excellence in content creation and delivery across a range of internal communications channels.
• Ability to work effectively as a senior member of a communications and events team.
• Implementation of emerging best-practice to improve colleague communications.
• Willing to work on site, three days per week.

About us: We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Innovation - We pride ourselves on it. We’re constantly looking for new ways to excite our customers. Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year licence. Sustainability – Our aim to be net zero by 2030. Inclusion and accessibility – We are making all parts of The National Lottery inclusive.

If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team and we’ll be happy to help.

An inclusive reward offering with wellbeing at the centre… At Allwyn, we’ve put together a range of inclusive benefits and policies to support our colleagues at every stage of their lives and careers. Here’s a list of some of the fantastic benefits we offer…

• Company bonus scheme
• Matched pension contributions up to 8.5%
• 26 days annual leave + 2 Life Days (and bank holidays)
• Complimentary Private Medical
• Life Assurance
• Enhanced Maternity & Paternity leave
• £500 wellness allowance
• Access to nutritional advisor and personal trainers
• Discounted Health Assessments
• Complimentary Financial coaching

Our benefits and policies reflect our commitment to wellbeing and inclusivity. A place of belonging… We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes. Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive.

We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates.